Missing form using plugin

Hi @wiktorjurek , thanks for your message

Recently we added validation for our properties to avoid XSS attacks so portal=xxxxxx is a no longer valid input

To get your portal id you can get it from your options.php page under the field leadin_portalid or go to your hubspot account.

Let me know if this helps you

Hey, Harthur.

I obfuscated our portal ID, in the shortcode our portal code is there.

Thanks,

@wiktorjurek When I navigate to https://www.cobry.co.uk/start-your-journey

I can see the form fb9b592f-39a9-43ae-b3ce-679e7ce52135 is being correctly rendered on your page

Where are you seeing this error?

Best regards

Hey

I’m on Microsoft Edge, however, this error is intermittent.
It’s now working on Google Chrome (both signed in, and in a private window), but yesterday it was not working.

View post on imgur.com

I’ll investigate to see if we can reproduce, and let you know.

Also if this happens again, you can just message it here.

Hey,

Just an update that this is still happening. We’re also having trouble embedding other forms on our website. Sometimes the form on the website here

https://www.cobry.co.uk/newsletter

Throws an error:
“hbspt.forms.create is not a function”

Hi @wiktorjurek , thanks for your message

Do you have any custom cache policy implemented on your WP?

also when this happens would you be able do download a HAR file and send it to [email protected]

Best regards

Hey, we use WPRocket as a caching service, but none of the caching policies (minify CSS), lazyload images etc should be making much of a difference – it’s all pretty standard.

I’ll make sure to get a HAR across whenever it happens. Is there something I should reference to ensure the team have the appropriate context?

Thanks @wiktorjurek ! just mention this thread and we should be fine

Hi @wiktorjurek are you still facing this issue?

Best regards

Hey @harthur90. It’s not cropped up again. I believe it was due to a caching policy getting an outdated version of v2.js.

Nice to hear that the issue was fixed

I’ll mark this as resolved. Feel free to re-open if needed.

If you have a moment to spare would mean a lot to us if you could leave a review.