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  • Maria T

    (@mariatogonon)

    Hi @ilssgmbh,

    Sorry to hear that you are experiencing this issue.

    We’ll ask our development team to have a look and get back to you.

    Your patience is highly appreciated.

    Thank you!

    Plugin Support mark l chaves

    (@mlchaves)

    Hey @ilssgmbh

    If you haven’t yet, can you follow these steps?

    1. Check under Popup Maker > Settings > Misc that Disable asset caching is NOT checked.

    2. If Disable asset caching is checked, then uncheck it and click Save.

    3. Reload your public-facing page. The pum-site-scripts.js and .css files should appear on your server under /wp-content/uploads/pum/.

    4. If your Popup Maker admin toolbar is on, you can also click Flush Popup Cache under the Tools submenu in the admin bar.

    Here’s a short screencast of the process.

    https://share.wppopupmaker.com/xQuqrYzg

    Let us know how that goes.

    • This reply was modified 2 years, 6 months ago by mark l chaves. Reason: Formatting
Viewing 2 replies - 1 through 2 (of 2 total)
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