Missing Fields on User Profile Page

  • Resolved toad78

    (@toad78)


    1 year, 11 months ago

    Is there any reason why there are fields missing in the User Profile page?

    In the “Default Profile > Profile Form” I have six fields created:

    First Name
    Last name
    Username
    Address
    Phone
    Email

    When the user goes to modify their profile, there are only FOUR fields displaying:
    Last Name
    First Name
    Address
    Phone

    (1) Why are there fields missing?
    (2) When the Member list displays, it is not in order by last name as I have set in the settings

    The “User” page is using the correct Shortcode that is the same as the “Profile Form” created.

    I appreciate your reply, and thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter toad78

    (@toad78)

    Just an update on point (2):
    This was caused by a migration problem. The users that were migrated from one platform to another, the fields were switched making the last names the first names and vice versa. So this is no longer an issue.

    I will try to help you till the moderators reply

    Username, email and password appear on the account page, for a reason that I dont know but if you open the account page you will find it there and editable

    hopefully the moderators can give us a solution to appear on the profile page as I have the same request

    Thread Starter toad78

    (@toad78)

    @queeneve :
    It just seems logical to have all of the fields available on the User Profile and not just the few. Otherwise, it’s an extra step and confusing for the registered user.

    Hi @toad78

    Here’s an article on how to Display & Edit Email Address in Profile Form

    Thread Starter toad78

    (@toad78)

    As mentioned before, I already have all of the necessary fields in the “Profile Form” but not all of the fields are displaying for the user to modify.

    Hi @toad78

    Email and Username are displayed and can only be changed/edited in the UM Account form. It requires customization if you want the user to edit and display their email via UM Profile Form.?The article provided above shows how to achieve it.

    Thread Starter toad78

    (@toad78)

    Thank you, @gelieys , the function code did work to post the email. Now I’m going to need to work on the code to post the other missing fields.

    Thank you for your time, @gelieys .

Viewing 7 replies - 1 through 7 (of 7 total)
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