Missing fields

  • Resolved tabasko

    (@tabasko)


    1 month, 1 week ago

    Hi dear support,

    I have a form on the GetResponse side that includes 3 fields to fill in.
    When I add it with your plugin / shortcode, only one field appears.

    Is this a known limitation? a bug? am I doing something wrong?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Tabasko,

    Thanks for reaching out.

    Optin Cat doesn’t import existing forms from GetResponse, it creates its own forms that connect to your email list. At the moment, Optin Cat only supports fields for name and email, so if your GetResponse form includes additional fields, they won’t be included when using our plugin.

    Let me know if you have any questions.

    All the best.

    Thread Starter tabasko

    (@tabasko)

    Ok. Then ? No solution ?

    Can I get a kind og embed code from my GR account in order to get the form on my website ?

    • This reply was modified 1 month, 1 week ago by tabasko.
    Plugin Support gavinohanlon

    (@gavinohanlon)

    Hi Tabasko,

    You could try something like that. Usually that is added through a HTML or shortcode block. Since I support Optin Cat, I can’t say for sure how a GetResponse form should be embedded, but I’d imagine they have documentation or support that can guide you on the best way to do it. It may be worth checking their help center or reaching out to their support team for details on embedding your form directly.

    Let me know if you need anything else.

    All the best.

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.