• Resolved bgbloke

    (@bgbloke)


    Hello,

    I am receiving the following errors when looking up the schema after installing your plugin:

    2 warnings
    Missing field ‘review’ (optional)
    Missing field ‘aggregateRating’ (optional)

    I wonder if I can please ask for some help?

    I can tell you that reviews are hidden from the front end but have been added to the products. I have also tested by showing reviews on the front end and get the same error.

    • This topic was modified 2 years, 5 months ago by bgbloke.

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Magazine3

    (@magazine3)

    Sorry for the inconvenience. It seems some required fields data is missing. Can you please check it once by adding all the required fields and let us know back if you need any assistance? So that we will assist you accordingly to resolve it.

    Thread Starter bgbloke

    (@bgbloke)

    Hello,

    It is set to grab the product schema automatically. Are you suggesting that I need to fill it out for each product instead?

    It was working fine until a couple of weeks ago. Then the reviews stopped appearing in search results and google search console showed errors.

    • This reply was modified 2 years, 5 months ago by bgbloke.
    Plugin Author Magazine3

    (@magazine3)

    Are you suggesting that I need to fill it out for each product instead? — No, only missing fields data you need to fill manually. Can you please cross-check it once by giving the data which is missing and let me know back the result response? So that we will help you accordingly to resolve your issue.

    Thread Starter bgbloke

    (@bgbloke)

    Hello,

    Do I do this by turning off auto fetch in the “Schema and Structured Data on this post” section on each product page and filling out what is missing?

    Plugin Author Magazine3

    (@magazine3)

    Sorry for the inconvenience. Can you please check the following option in the Structure data < Settings < Global < Default Data < and enable the Product Default Review option and let us know back the response? So that we will help you accordingly to resolve it.

    Here is the reference screenshot: https://prnt.sc/oji4vIfjqe3g

    Thread Starter bgbloke

    (@bgbloke)

    Hello,

    Thank you for the screenshot, it was very helpful.

    I can tell you that Product Default Review was already ticked.

    I have unticked it, saved, ticked it again and saved in the hopes that it will make a difference. Sadly it did not.

    After running google validation I can tell you that the following is apparent for all products:

    2 warnings
    Missing field ‘review’ (optional)
    Missing field ‘aggregateRating’ (optional)

    Plugin Author Magazine3

    (@magazine3)

    Sorry to hear it. Actually, We completely re-created this at our end and it seems no issue and not occurring on our end. Can you please share a short video of how did you do these things from scratch at your end once? So that we will analyze where the issue is happening and get back to you immediately by going through it.

    Thread Starter bgbloke

    (@bgbloke)

    Hello,

    I installed the plugin and then went through the settings to set up. On each product page it is set to fetch product schema automatically.

    As you asked, the Product Default Review option was ticked already.

    All schema is being pulled through aside from the review and aggregate rating which you can see here:

    https://validator.schema.org/#url=https%3A%2F%2Fwww.fullmotionexperience.com%2Fproduct%2Fb737-full-motion-flight-simulator%2F

    and here …

    https://search.google.com/test/rich-results/result?id=_wRvSoyg565-lvC6sYJqhg

    I have recorded a video of the settings and have then made the change that you asked for above, which is essentially turning the default review off and on again.

    Video – https://bangtesting.uk/vids/schemanotworking.mp4

    Please do let me know if you spot anything I may have missed.

    Many thanks.

    Plugin Author Magazine3

    (@magazine3)

    Can you please let us know, Have you set Placement Post Type Equal to Product? If possible please share the product schema type setting, So that we will go through it and get back to you immediately.

    Ref screenshot: https://prnt.sc/5__Xpj8GZC4A

    Thread Starter bgbloke

    (@bgbloke)

    Hello,

    I believe I have done this correctly yes.

    Please see screenshot..

    https://bangtesting.uk/vids/screen-productschema.jpg

    Plugin Author Magazine3

    (@magazine3)

    If possible, please reach us via our site.

Viewing 11 replies - 1 through 11 (of 11 total)
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