Missing field ‘id’ on Google Search Console

  • Resolved richesio

    (@richesio)


    2 years, 8 months ago

    Hello,

    We are getting an error from Google Search Console that says:

    Missing field ‘id’ (in ‘itemListElement.item’)

    How do we fix this?

    Note: Page link added to this post.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @richesio!

    To know more about your setup to further check into this, kindly provide us the following:

    • Your System Status: You can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, paste here your response.
    • Fatal Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

      • Thanks!

    Thread Starter richesio

    (@richesio)

    
### WordPress Environment ###

WC Version: 5.6.0
REST API Version: ? 5.6.0
WC Blocks Version: ? 5.5.1
Action Scheduler Version: ? 3.2.1
WC Admin Version: ? 2.5.1
Log Directory Writable: ?
WP Version: ? 5.8.4 - There is a newer version of WordPress available (5.9.2)
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.28
PHP Post Max Size: 128 MB
PHP Time Limit: 300
PHP Max Input Vars: 3000
cURL Version: 7.81.0
OpenSSL/1.1.1m

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.34-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.6.0
WC Database Prefix: wp_
Total Database Size: 2238.78MB
Database Data Size: 2149.65MB
Database Index Size: 89.13MB
wp_woocommerce_sessions: Data: 1995.54MB + Index: 71.56MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.04MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 0.44MB + Index: 0.81MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
wp_commentmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.04MB + Index: 0.02MB + Engine MyISAM
wp_fusion_forms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_fusion_form_entries: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_fusion_form_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 10.02MB + Index: 0.43MB + Engine MyISAM
wp_postmeta: Data: 37.76MB + Index: 13.01MB + Engine MyISAM
wp_posts: Data: 104.25MB + Index: 1.59MB + Engine MyISAM
wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM
wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_sliders: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_revslider_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_revslider_static_slides: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.24MB + Index: 0.07MB + Engine MyISAM
wp_terms: Data: 0.01MB + Index: 0.04MB + Engine MyISAM
wp_term_relationships: Data: 0.12MB + Index: 0.26MB + Engine MyISAM
wp_term_taxonomy: Data: 0.02MB + Index: 0.02MB + Engine MyISAM
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.36MB + Index: 0.64MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 8255
customize_changeset: 1
fusion_element: 2
fusion_template: 4
nav_menu_item: 34
page: 47
post: 152
product: 2803
revision: 1830
shop_coupon: 4
shop_order: 54
shop_order_refund: 2
slide: 10
wpcf7_contact_form: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (11) ###

ManageWP - Worker: by GoDaddy – 4.9.13
Contact Form 7: by Takayuki Miyoshi – 5.4.2
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.7

Avada Builder: by ThemeFusion – 3.4.2
Avada Core: by ThemeFusion – 5.4.2
Limit Login Attempts: by Johan Eenfeldt – 1.7.1
Product CSV Import Export (BASIC): by WebToffee – 2.0.9
Scheduled Post Trigger: by Jennifer Moss - Moss Web Works – 3.0
Simple Custom CSS: by John Regan
Danny Van Kooten – 4.0.4

WooCommerce Weight Based Shipping: by weightbasedshipping.com – 5.3.14
WooCommerce: by Automattic – 5.6.0 (update to version 5.6.2 is available)

### Inactive Plugins (1) ###

Adminimize: by Frank Bültge – 1.11.7

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Must Use Plugins (1) ###

ManageWP - Worker Loader: by GoDaddy – 1.0.0

### Settings ###

API Enabled: ?
Force SSL: ?
Currency: GBP (￡)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #12 - /products/
Cart: #11869 - /cart/
Checkout: #11871 - /checkout/
My account: #14474 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Avada
Version: 7.4.2
Author URL: https://themeforest.net/user/ThemeFusion
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: Avada/woocommerce/cart/cart.php
Avada/woocommerce/checkout/form-pay.php
Avada/woocommerce/checkout/review-order.php
Avada/woocommerce/checkout/thankyou.php
Avada/woocommerce/loop/loop-start.php
Avada/woocommerce/single-product/add-to-cart/variable.php
Avada/woocommerce/single-product/short-description.php
Avada/woocommerce/single-product/tabs/additional-information.php
Avada/woocommerce/single-product/tabs/description.php

### Action Scheduler ###

Complete: 89
Oldest: 2021-09-21 12:02:06 +0100
Newest: 2021-09-21 12:34:58 +0100

Pending: 2,233
Oldest: -0001-11-29 23:58:45 -0001
Newest: 2022-04-01 17:43:37 +0100

### Status report information ###

Generated at: 2022-04-04 11:35:46 +01:00

    2022-03-31T14:56:32+00:00 CRITICAL require(): Failed opening required ‘/home/leader/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/build/product-categories.asset.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/leader/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Assets/Api.php on line 91

    2022-03-29T14:54:46+00:00 CRITICAL require(): Failed opening required ‘/home/leader/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Installer.php’ (include_path=’.:/opt/cpanel/ea-php74/root/usr/share/pear’) in /home/leader/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 87

    Hi @richesio

    Thanks for sharing the System Status Report and the error logs.

    It is necessary to make sure that your hosting environment setup meets the WooCommerce Server Recommendations: https://woocommerce.com/document/server-requirements/

    WP Version: ? 5.8.4

    Upon checking your system status it appears that you’re not running the latest WordPress version and this can cause trouble. Be sure to update WordPress to its latest version. Here’s a helpful guide: https://www.wpbeginner.com/beginners-guide/ultimate-guide-to-upgrade-wordpress-for-beginners-infograph

    WC Version: 5.6.0

    Your WooCommerce version is not up to date either. Here’s a helpful guide to update it: https://woocommerce.com/document/how-to-update-woocommerce/

    As you’re updating from a rather old WooCommerce version, I would recommend taking a full backup of your site and database before the update. You can use UpdraftPlus for backups.

    WC Database Version: 5.6.0

    Also, you should run a database update to match the core version. You can do it from WooCommerce > Status > Tools > Update database. Here’s a helpful guide: https://woocommerce.com/document/how-to-update-woocommerce/#woocommerce-data-update-notice.

    I noticed that your theme version is also outdated and you may want to update to a more recent version. Here is the theme’s changelog: https://theme-fusion.com/documentation-assets/avada/changelog.txt

    Could you please check if the issue persists even after updating all of these?

    We haven’t heard back from you in a while, so I’m marking this thread as resolved – we’ll be here if and/or when you are ready to continue.

Viewing 4 replies - 1 through 4 (of 4 total)
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