Missing features

Hi AWelsh,

Thanks for the suggestions; we’ll add them to our feature request list.

Hello,

as I wrote in my review, I also like to have this feature:

1) It would be great, if the symbol at the beginning of the FAQ change, when some klick on the title.

For example HTML5 Responsive FAQ and SP FAQ have this. But there are other reasons, why Ultimate FAQ is more helpful for me!

Can you say, when do you will implement this?

Gerd

Hi wpgerd,

Thanks for the interesting feature suggestions, we’ll add it to our list of upgrades! Getting something added usually depends on how many people request it. More requested features get added quickly, ones with only a couple of requests get added more slowly.

I have Ultimate FAQ v. 0.23. What is the function of the “+” sign prefix appended to each question? It does NOT switch to a “-” sign when the question is opened. So why include it at all? It’s just a distraction.
Bob.

Hi Bob,

the “+” sign simply serves as a bullet point. If you prefer changing it you may do so with the following custom CSS (Change the value of O to any other thing you would want your bullet point to be) :

.ewd-ufaq-post-margin-symbol {
    visibility: hidden;
}
.ewd-ufaq-post-margin-symbol:after {
    content: 'O';
    visibility: visible;
}

If you would like to remove it you can do so with this custom CSS :

.ewd-ufaq-post-margin-symbol {
    display: none;
}

Regards,

Hello,
I’ve add your code to the custom CSS-field of Ultimate FAQ, but now the symbol will not be display, neither the answer is visible. What do I do wrong?
https://tradenavigator.ch/faq/charting/

Gerd

Hi Gerd,

It seems that you have figured out the issue. The symbols and FAQs are visible now.

Hi,

Don’t know what happened. Looks like there are differences between Browers. In Firefox and Chrome I see the “-” as symbol. In IE 11 there are no symbols.

In all browers, there is no change when I open the answer, the symbol is always “-“. I understood, with this code above, the symbol will change if you open a answer. Or was this a missunderstanding?

Other problem is, that there differences in formatting. On https://tradenavigator.ch/faq/charting/ the symbol is with underline on https://tradenavigator.ch/faq/kursdaten/ symbol i without underline. I can’t remeber that I made this difference. Shortcode is both [ultimate-faqs include_category=”category-name”]

Gerd

I installed your suggested custom CSS to remove the “+” sign prefixes.
A) 1st the “+” signs disappeared as predicted. Next, on reopening the “Settings” page, all the contents of the custom CSS box had disappeared. Then, on reloading the user’s FAQ page in a browser all the categories had disappeared and the questions were in an apparently random order and had lost the formatting which had been based on the contents of the now empty custom CSS box.
B) I reinstalled my original contents to the custom CSS box (that which had been present prior to your suggested custom CSS installation) and the the user’s FAQ page went back to its prior normal display. However, once the “Settings” page was closed and reopened the custom CSS box was again somehow emptied of all contents and the user’s FAQ page returned to its corrupted condition.
Install this suggested custom CSS at your own risk. You may spend a frustrating amount of time sorting out and repairing the damage it does.

In all browers, there is no change when I open the answer, the symbol is always “-“.

This is the correct behaviour. As mentioned earlier, it is only used as a bullet point. It does not change.

Other problem is, that there differences in formatting.

Your theme has the text-decoration to underline for all “a” on one page. The other has it set to none.

Here’s the CSS to override it:

.ewd-ufaq-post-margin-symbol,
.ewd-ufaq-post-margin {text-decoration: inherit !important;}

However, once the “Settings” page was closed and reopened the custom CSS box was again somehow emptied of all contents and the user’s FAQ page returned to its corrupted condition.

We have changed the CSS and re-entered it to see if it would empty the custom CSS box and it has not. Would it be possible for you to let us know what are the settings you had set the UFAQ to prior to saving the buggy CSS? We will try to recreate the error to help us fix it.

Your theme has the text-decoration to underline for all “a” on one page. The other has it set to none.

I wonder why this was not in the first 2 FAQs and only in the last 4. The style.css for the child-theme define it without underline. I recreate the first two pages and change the CSS-Settings for the child-theme. Now all FAQs have the same layout.

I also delete the Custom CSS in Ultimate FAQ and save. In my WP this was saved correctly. Possible Bob have another problem with this.

I hope we do not have to wait too long before this missing feature of changing symbols is realized. We have several users here, who want to use this. Don’t get me wrong, Ultimate FAQ is the best Plugin we have for this, everything can be done better ??

Gerd

Hi Gerd,

We would like to clarify the issue of the custom CSS. Does it still recreate the same error, i.e does it still clear all the custom CSS no matter what code you put in?

And to better the results, do you believe it would be better for your users to have a list of icons to choose from, or simply an area where they can upload their own icon? ??

Regards,

Hi,

I think Bob had the problem with custom CSS. In my WordPress there was no issue with custom CSS. When I insert code and save it was saved, when I clear custom CSS and save, it was empty. Hope Bob can clarify this.

I don’t know the reason, why CSS on one page was with and on other without underline. I used other FAQ-Plugins before, possible this was the reason? but as I wrote, after recreating the first two pages, layout is consistent.

I misunderstood the function of the code, because I’m waiting for the feature with changing symbols;-)
For me it’s easier to choose one symbol from a list. Possible there are some extravagant styles, but that is not important for me. There are several standard-symbols for such symbol like +/- or arrow right/down. I’m not familar with upload icons.

Thanks for you nice Plugin!

Gerd

EtoileWebDesign,

1) Per your request, the following settings were in place when I added your suggested CSS to the Custom CSS box:

Custom CSS:
.ufaq-faq-title h4 {font-size: 1em;}

.ufaq-faq-body {font-size: .95em;}

FAQ Accordion: No

Hide Categories: Yes

Hide Tags: Yes

Reveal Effect: None

Group FAQs by Category: Yes

Sort Categories: Slug

Sort Categories Ordering: Ascending

FAQ Ordering: Title

FAQ Order Setting: Ascending

Include Permalink Icon: No

Pretty Permalinks: both Yes and No are UNselected

Display All Answers: No

Social Media Option: all are UNselected

2) your suggested CSS which I then added to the Custom CSS box:

.ewd-ufaq-post-margin-symbol {
???display: none;
}

3) I described in an earlier post what then happened.

4) After removing the suggested CSS and reentering the desired CSS (as shown at the top of this post) several times, the plugin now seems to be functioning properly.

In my opinion, an FAQ page should high-light the content of the questions and the answers, and not distract the end user with some scheme of how a prefix symbol functions, or not. I would entirely delete the symbol and its space ahead of the question text. The user can simply click or tap the body of the question to select it.
If you want to help distinguish questions from answers on your page (which I admit might be useful) use a bullet point. But this does NOT include one of your make-believe bullet points, but the actual black dot, which has a single meaning.

I’ve spent some time with this response as I think UFAQs has a great deal of potential. Which, as it matures, will be to all our benefit.

Best regards,
Bob.

Hi Bob,

Thanks a lot for all of your helpful suggestions! We’re going to release an update this weekend or early next week that should make it harder to accidentally reset all of the options.