Missing elements

Look at the Page Revisions and compare the changes – make sure nothing is being accidentally deleted.

Also, You can edit the page directly (without making a copy) and just click “Preview Changes” before publishing – this will achieve the exact same result without the duplication

Thanks, Shannon. I had been saving in draft so I only have 3 revisions showing because that’s when I saved. I already reverted to the oldest version and half the data is gone with saving and the tabs and gone. Do I have too many FAQs inside tabs? I had to make a copy because it takes many hours to make the edits I couldn’t possibly finish them in one sitting.

It is possible but I’ve never really experienced it.
The database can handle 4GB of data.
There should be no limit on the window editor.
The POST request can be limited by the ini setting post_max_size and will depend on your server settings (easiest way to find out is to create a test file e.g. test.php and put inside that file:

<?php 
phpinfo();
?>

the access the page at yourdomain.com/test.php to see what your post_max_size is set to.

Thanks, Shannon. The ini setting is now upped from 64 to 100 MB. Would that make a difference?

IT’s hard to say without knowing what the actual problem is.

Thank you. Now VC is going blank on Chrome and Opera. I am only able to edit content via Safari where VC is NOT blank. Does this make sense?

I appreciate any insight. Thanks.

Yes it makes sense – happens to me occasionally on some sites.
I think it’s memory related but have never bothered to try and find the exact cause.
Perhaps raise the memory limit to 256M and see if that helps.

https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

• This reply was modified 8 years, 6 months ago by SJW.

I reinstalled VC and spent the day redoing all the lost work in Safari, saving frequently as I went along, and then it happened again. I am now starting with a brand new page, just in case. The last time I tried to save all the edits I made disappeared (even though I have been checking all along and the last changes were saved fine) and now I am back exactly where I was 3 days ago. I have lost half my data and I don’t know why or how to move forward. Something seems to be terribly wrong with the site, but I have no idea what and how to resolve the problem.

VC is a very memory intensive plugin. Perhaps check in the file /wp-admin/error_log to see if it is generating any errors.

Otherwise, when this starts happening to me, I click “backend editor” then click “text” and copy the html code into a text document as a backup. Then I just edit in plain text and copy it back in (it’s much easier and quicker.

Remember – you’ve always got revisions to revert back to.

I finally figured out the problem. It was a single Chinese character that caused VC to break and lose all the data after the character. I suspected it was the issue because every time the data lost was from the same point on. It was a character I picked up from a phone message, so I found the same character used elsewhere online and copied and pasted that instead, and I was able to finish the page without a problem. Everything now works fine.

I just want to follow up with this problem, in the off chance that someone else will encounter a similar issue!

Thank you, Shannon W for trying to help