Missing editing tools on dashboard

  • l2tmedia

    (@l2tmedia)


    10 years ago

    HI,
    I am having multiple problems, I am taking over this company blog and having trouble in multiple areas.
    1. I am missing tools under the dashboard I cannot edit the theme or layout. Only content.
    2. I have download the latest version but nothing has changed.
    3. Also I am not sure where the blog is hosted WordPress.com or www.remarpro.com. My login doesn’t work for either.

    I can only add or change content nothing else.

    Thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Sykat

    (@sykat)

    1> be more specific. what u meen by tools? is it the menu named ‘tools’ just before ‘settings’ or something else?
    2. What you’ve dodnloaded? wp software?
    3. what’s your domain(site address)? Wp.com is free blog creator (yourblog.wordpress.com) and .org is providing WP software so that you can host own blog in any hosting.

    Thread Starter l2tmedia

    (@l2tmedia)

    1. Yes, under tools is says “Press this” no “settings”
    2. I downloaded the WordPress version: 4.1.1
    3. website: jamesandsonsblog.com so I am guessing its .org

    juggledad

    (@juggledad)

    if you want to edit the theme FILES go to dashboard->Appearances->editor
    If you do not see that option, check what ROLE your user is set to (dashboard->Users)
    You need to have a role of ‘administrator’ inorder to edit the theme.

    Your site looks like it is hosted at hostgator

    Thread Starter l2tmedia

    (@l2tmedia)

    – There is no “Appearance”
    – Under the Dashboard there is no “user”

    Do you have any suggestions?

    juggledad

    (@juggledad)

    When you are in the backend, there is a column on the left side of the screen,what are all the items you see in that column.

    Thread Starter l2tmedia

    (@l2tmedia)

    I have:
    Posts
    Media
    Pages
    Comments
    Profile
    Tools

    juggledad

    (@juggledad)

    This tells me that your user is not an administrator and can’t make changes to the theme along with other things.

    I suggest you contact the person who was formerly responsible for the site and get the admin’s login information.

    If that is not possible, you could learn how to use phpMyAdmin and go look at the wp-user table to find out what user(s) have the roll of administrator. Then you could change that users password to allow you to log in and make the changes you need to make.

    If that is beyond you, you need to tell the powers that be they need to pony up some money to hire someone to get you into the site so you can start learning what to do.

    Thread Starter l2tmedia

    (@l2tmedia)

    Thank You!

Viewing 8 replies - 1 through 8 (of 8 total)
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