Missing Ecommerce Data

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  • Plugin Author Conversios

    (@tatvic)

    Hi Tony,

    Thank you for contacting us!

    We did a quick look of your store and found that our plugin is working well(till Checkout page).

    It would be great if you can provide view level access of your analytics account at analytics2(at)tatvic(dot)com so we can verify the same.

    If a user completes the transaction via a 3rd party payment gateway like Paypal and is not redirected back to your store’s thank you page, our plugin will not be able to send the transaction data; so we request you to configure the auto-return settings for your Paypal.

    Kindly find more info on this in our FAQ section.

    Hope that Helps!

    Thanks & Regards!

Viewing 1 replies (of 1 total)
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