Missing customizer after update

  • Resolved rpatwall1206

    (@rpatwall1206)


    7 years, 4 months ago

    Hello,

    After I updated the Avata theme on the same day I updated WordPress to the newest version 4.9 I realized the themes customizer was missing. I restored the backup I had taken before the updates however, the WordPress did not restore the previous 4.8.3 version. The Avata theme did restore to it’s previous version, but still no theme customizer. I then updated the Avata theme again to the newest version, cleaned the database and still no customizer. I need to make edits to the sections and currently have no access to them. Any help would be greatly appreciated.

    rpatwall

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  • Theme Author HooThemes

    (@hoosoft)

    Hi @rpatwall1206,

    It has been fixed, please update Avata theme to version 1.3.9.

    Hello! I have same problem as rpatwall1206

    (@rpatwall1206) too after update to vertion 1.4.0 (After I updated the Avata theme on the same day I updated WordPress to the newest version 4.9 I realized the themes customizer was missing. I restored the backup I had taken before the updates however, the WordPress did not restore the previous 4.8.3 version. The Avata theme did restore to it’s previous version, but still no theme customizer. I then updated the Avata theme again to the newest version, cleaned the database and still no customizer. I need to make edits to the sections and currently have no access to them. Any help would be greatly appreciated.)

    After update to new version customizer dosen’t work!

Viewing 2 replies - 1 through 2 (of 2 total)
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