Missing “Connect” Button for WooCommerce.com Account

Hi there,

Thank you very much for providing that screenshot of what you are seeing on your end.

That is very strange indeed! It appears that section of the settings page is failing to render either the “Connect” button, or info about a connected account.

As a first step, please check to make sure your versions of WordPress and WooCommerce are up-to-date, then check the settings page again to see if you are still seeing the issue.

If so, do you see any error messages in the fatal-errors or google-listings-and-ads-xx.log logs on the WooCommerce > Stats > Logs screen? If so, please copy them and paste them in your reply here using the CODE tags.

Also, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, you can paste it here in your reply. Please note that since this is a public forum, you may want to remove any sensitive information that you don’t want shared publicly.

Hi there,
thanks for the reply.

I’m running WordPress 5.5 and WooCommerce 5.3.0
They are pretty out-of-date. I know.

First thing, I’m going to update both of theme, as you suggested!
Hopefully the problem will be solved!
I let you know!

Thanks!

Hi there,
I’ve just updated WordPress Version to 5.7.2 and WooCommerce Version to 5.4.1, but I still get the same Error during the Wizard.

I do see 2 fatal-error messages in WooCommerce-Stats-Logs
1)

2021-06-22T15:11:03+00:00 CRITICAL Uncaught TypeError: Return value of Automattic\WooCommerce\GoogleListingsAndAds\Options\Transients::delete() must be of the type bool, int returned in /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/Options/Transients.php:89
Stack trace:
#0 /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantStatuses.php(191): Automattic\WooCommerce\GoogleListingsAndAds\Options\Transients->delete('mc_statuses')
#1 /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantCenterService.php(174): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses->delete()
#2 /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/API/Site/Controllers/MerchantCenter/AccountController.php(256): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantCenterService->disconnect()
#3 /home/urbanapp/public_html/wp-includes/rest-api/class-wp-rest-server.php(1050): Automattic\WooCommerce\Goo in /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/Options/Transients.php alla riga 89

2021-06-22T15:11:10+00:00 CRITICAL Uncaught TypeError: Return value of Automattic\WooCommerce\GoogleListingsAndAds\Options\Transients::delete() must be of the type bool, int returned in /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/Options/Transients.php:89
Stack trace:
#0 /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantStatuses.php(191): Automattic\WooCommerce\GoogleListingsAndAds\Options\Transients->delete('mc_statuses')
#1 /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/MerchantCenter/MerchantCenterService.php(174): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantStatuses->delete()
#2 /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/API/Site/Controllers/MerchantCenter/AccountController.php(256): Automattic\WooCommerce\GoogleListingsAndAds\MerchantCenter\MerchantCenterService->disconnect()
#3 /home/urbanapp/public_html/wp-includes/rest-api/class-wp-rest-server.php(1050): Automattic\WooCommerce\Goo in /home/urbanapp/public_html/wp-content/plugins/google-listings-and-ads/src/Options/Transients.php alla riga 89

2)

2021-06-23T23:00:27+00:00 CRITICAL Uncaught Error: Class 'ElementorPro\Modules\GlobalWidget\Documents\Widget' not found in /home/urbanapp/public_html/wp-content/plugins/elementor-pro/modules/global-widget/module.php:202
Stack trace:
#0 /home/urbanapp/public_html/wp-includes/class-wp-hook.php(287): ElementorPro\Modules\GlobalWidget\Module->register_documents(Object(Elementor\Core\Documents_Manager))
#1 /home/urbanapp/public_html/wp-includes/class-wp-hook.php(311): WP_Hook->apply_filters(NULL, Array)
#2 /home/urbanapp/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
#3 /home/urbanapp/public_html/wp-content/plugins/elementor/core/documents-manager.php(692): do_action('elementor/docum...', Object(Elementor\Core\Documents_Manager))
#4 /home/urbanapp/public_html/wp-content/plugins/elementor/core/documents-manager.php(177): Elementor\Core\Documents_Manager->register_types()
#5 /home/urbanapp/public_html/wp-content/plugins/elementor/core/editor/editor.php(238): Elementor\Core\Documents_Manager->get(NULL)
#6 /home/urbanapp/public_html in /home/urbanapp/public_html/wp-content/plugins/elementor-pro/modules/global-widget/module.php alla riga 202

I also see several google-listings-and-ads-xx.log messages.
You tell me if I have to copy also those…

Here is the Copy of my Site’s System Status.

### WordPress Environment ###

WordPress address (URL):
Site address (URL):
WC Version: 5.4.1
REST API Version: ? 5.4.1
WC Blocks Version: ? 5.1.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 2.3.1
Log Directory Writable: ?
WP Version: 5.7.2
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: ?

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.20
PHP Post Max Size: 512 MB
PHP Time Limit: 2400
PHP Max Input Vars: 20000
cURL Version: 7.71.0
OpenSSL/1.1.1d

SUHOSIN Installed: –
MySQL Version: 10.3.29-MariaDB
Max Upload Size: 128 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 5.4.1
WC Database Prefix: wpsf_
Dimensione totale database: 892.60MB
Dimensione dati database: 816.00MB
Dimensione indice database: 76.60MB
wpsf_woocommerce_sessions: Dati: 7.02MB + indice: 1.03MB + motore InnoDB
wpsf_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wpsf_woocommerce_order_items: Dati: 1.52MB + indice: 0.20MB + motore InnoDB
wpsf_woocommerce_order_itemmeta: Dati: 5.52MB + indice: 5.03MB + motore InnoDB
wpsf_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wpsf_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_woocommerce_log: Dati: 0.08MB + indice: 0.02MB + motore InnoDB
wpsf_actionscheduler_actions: Dati: 8.16MB + indice: 5.64MB + motore InnoDB
wpsf_actionscheduler_claims: Dati: 0.08MB + indice: 0.06MB + motore InnoDB
wpsf_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_actionscheduler_logs: Dati: 5.52MB + indice: 4.03MB + motore InnoDB
wpsf_activecampaign_for_woocommerce_abandoned_cart: Dati: 0.06MB + indice: 0.03MB + motore InnoDB
wpsf_adtribes_my_conversions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_aepc_custom_audiences: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_aepc_logs: Dati: 16.52MB + indice: 0.00MB + motore InnoDB
wpsf_cartflows_ca_cart_abandonment: Dati: 3.52MB + indice: 0.14MB + motore InnoDB
wpsf_cartflows_ca_email_history: Dati: 0.16MB + indice: 0.19MB + motore InnoDB
wpsf_cartflows_ca_email_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_cartflows_ca_email_templates_meta: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_comments: Dati: 3.52MB + indice: 2.02MB + motore InnoDB
wpsf_duplicator_pro_entities: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_duplicator_pro_packages: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_e_submissions: Dati: 0.02MB + indice: 0.27MB + motore InnoDB
wpsf_e_submissions_actions_log: Dati: 0.02MB + indice: 0.11MB + motore InnoDB
wpsf_e_submissions_values: Dati: 0.08MB + indice: 0.03MB + motore InnoDB
wpsf_failed_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_gla_budget_recommendations: Dati: 0.22MB + indice: 0.14MB + motore InnoDB
wpsf_gla_merchant_issues: Dati: 5.03MB + indice: 0.38MB + motore InnoDB
wpsf_gla_shipping_rates: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_gla_shipping_times: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_jet_reviews: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_jet_review_comments: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_jet_review_guests: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_jet_review_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_jet_review_types: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_jet_smart_filters_indexer: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_jet_widgets_styles: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_litespeed_avatar: Dati: 0.20MB + indice: 0.13MB + motore InnoDB
wpsf_litespeed_crawler: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_litespeed_crawler_blacklist: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_litespeed_cssjs: Dati: 649.52MB + indice: 0.83MB + motore InnoDB
wpsf_litespeed_img_optm: Dati: 3.52MB + indice: 1.98MB + motore InnoDB
wpsf_litespeed_img_optming: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wpsf_mailchimp_carts: Dati: 0.28MB + indice: 0.00MB + motore InnoDB
wpsf_mailchimp_jobs: Dati: 0.17MB + indice: 0.00MB + motore InnoDB
wpsf_options: Dati: 22.22MB + indice: 3.61MB + motore InnoDB
wpsf_pmxi_files: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_pmxi_hash: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_pmxi_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_pmxi_images: Dati: 0.09MB + indice: 0.00MB + motore InnoDB
wpsf_pmxi_imports: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_pmxi_posts: Dati: 0.22MB + indice: 0.00MB + motore InnoDB
wpsf_pmxi_templates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_postmeta: Dati: 50.58MB + indice: 28.00MB + motore InnoDB
wpsf_posts: Dati: 8.33MB + indice: 2.50MB + motore InnoDB
wpsf_queue: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_rank_math_404_logs: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_rank_math_analytics_gsc: Dati: 0.45MB + indice: 0.73MB + motore InnoDB
wpsf_rank_math_analytics_objects: Dati: 0.11MB + indice: 0.05MB + motore InnoDB
wpsf_rank_math_internal_links: Dati: 0.16MB + indice: 0.06MB + motore InnoDB
wpsf_rank_math_internal_meta: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
wpsf_rank_math_redirections: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_rank_math_redirections_cache: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_rank_math_sc_analytics: Dati: 1.52MB + indice: 1.52MB + motore InnoDB
wpsf_redirection_404: Dati: 1.02MB + indice: 0.05MB + motore InnoDB
wpsf_redirection_groups: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_redirection_items: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
wpsf_redirection_logs: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wpsf_smush_dir_images: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_termmeta: Dati: 0.11MB + indice: 0.13MB + motore InnoDB
wpsf_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_term_relationships: Dati: 1.33MB + indice: 0.30MB + motore InnoDB
wpsf_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_tm_taskmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_tm_tasks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_trp_dictionary_it_it_es_es: Dati: 1.52MB + indice: 1.86MB + motore InnoDB
wpsf_trp_gettext_es_es: Dati: 1.52MB + indice: 1.95MB + motore InnoDB
wpsf_trp_gettext_it_it: Dati: 2.52MB + indice: 2.25MB + motore InnoDB
wpsf_trp_original_meta: Dati: 0.30MB + indice: 0.42MB + motore InnoDB
wpsf_trp_original_strings: Dati: 1.52MB + indice: 1.52MB + motore InnoDB
wpsf_usermeta: Dati: 3.52MB + indice: 4.03MB + motore InnoDB
wpsf_users: Dati: 0.17MB + indice: 0.17MB + motore InnoDB
wpsf_wc_admin_notes: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
wpsf_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wc_customer_lookup: Dati: 0.30MB + indice: 0.22MB + motore InnoDB
wpsf_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_wc_order_coupon_lookup: Dati: 0.09MB + indice: 0.16MB + motore InnoDB
wpsf_wc_order_product_lookup: Dati: 0.45MB + indice: 0.53MB + motore InnoDB
wpsf_wc_order_stats: Dati: 0.33MB + indice: 0.31MB + motore InnoDB
wpsf_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_wc_product_meta_lookup: Dati: 0.38MB + indice: 0.55MB + motore InnoDB
wpsf_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_wfls_2fa_secrets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_wfls_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wpfm_backup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_campaign: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_campaign_list: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_custom_field: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_email: Dati: 0.05MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_email_user_stat: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_email_user_url: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_form: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_list: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_queue: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_wysija_subscriber_ips: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_wysija_url: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_url_mail: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_user: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_wysija_user_field: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_user_history: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_wysija_user_list: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wpsf_yasr_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_yasr_multi_set: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_yasr_multi_set_fields: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_yasr_multi_values: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_yith_wcwl: Dati: 1.52MB + indice: 0.39MB + motore InnoDB
wpsf_yith_wcwl_lists: Dati: 1.52MB + indice: 1.23MB + motore InnoDB
wpsf_yoast_indexable: Dati: 1.52MB + indice: 0.44MB + motore InnoDB
wpsf_yoast_indexable_hierarchy: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wpsf_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wpsf_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wpsf_yoast_seo_links: Dati: 0.08MB + indice: 0.02MB + motore InnoDB
wpsf_yoast_seo_meta: Dati: 0.09MB + indice: 0.00MB + motore InnoDB

### Post Type Counts ###

attachment: 3307
brand: 3
cartflows_flow: 1
cartflows_step: 2
custom_css: 2
elementor_icons: 1
elementor_library: 55
jet-menu: 2
jet-popup: 30
jet-smart-filters: 69
jet-woo-builder: 11
jetpack_migration: 2
language_switcher: 3
nav_menu_item: 73
page: 68
portfolio: 10
post: 3
product: 593
product_variation: 1812
revision: 641
shop_coupon: 298
shop_order: 3089
shop_order_refund: 3
sidebar: 1
team: 5
testimonial: 3
wpcdt_countdown: 1
wysijap: 1
yith-wcbm-badge: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (43) ###

Query Monitor: by John Blackbourn – 3.7.1
ActiveCampaign for WooCommerce: by ActiveCampaign – 1.4.1
ActiveCampaign: by ActiveCampaign – 8.1.7
CartFlows: by CartFlows Inc – 1.6.15
Custom Post Type UI: by WebDevStudios – 1.9.2
Google Tag Manager for WordPress: by Thomas Geiger – 1.12.3
Easy WP SMTP: by wpecommerce
alexanderfoxc – 1.4.6

Elementor Pro: by Elementor.com – 3.3.1
Elementor: by Elementor.com – 3.2.5
Essential Addons for Elementor – Pro: by WPDeveloper – 4.4.0
Essential Addons for Elementor: by WPDeveloper – 4.7.3
Facebook for WooCommerce: by Facebook – 2.6.0
Google Listings and Ads: by WooCommerce – 1.1.0
Head, Footer and Post Injections: by Stefano Lissa – 3.2.2
JetBlocks For Elementor: by Crocoblock – 1.2.8
JetCompareWishlist For Elementor: by Crocoblock – 1.3.4
JetElements For Elementor: by Crocoblock – 2.5.7
JetMenu: by Crocoblock – 2.0.9
JetPopup: by Crocoblock – 1.5.2
JetReviews For Elementor: by Crocoblock – 2.2.1
JetSearch For Elementor: by Crocoblock – 2.1.12
JetSmartFilters – Elementor Responsive: by Crocoblock – 1.0.0
JetSmartFilters: by Crocoblock – 2.3.0
JetThemeCore: by Crocoblock – 1.2.1
JetTricks: by Crocoblock – 1.3.7
JetWooBuilder For Elementor: by Crocoblock – 1.8.1
JetProductGallery For Elementor: by Crocoblock – 1.3.0
LiteSpeed Cache: by LiteSpeed Technologies – 3.6.4
WooCommerce Load More Products: by BeRocket – 1.1.8.3
OoohBoi Steroids for Elementor: by OoohBoi – 1.7.7
Perfect Brands for WooCommerce: by QuadLayers – 1.8.7
PixelYourSite: by PixelYourSite – 8.2.5
Notifica ordini per WooCommerce: by Softfour – 1.22
Redirection: by John Godley – 5.1.1
UpdraftPlus – Backup/Ripristino: by UpdraftPlus.Com
DavidAnderson – 1.16.56

WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.12
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8
WooCommerce Stripe Gateway: by WooCommerce – 5.2.3
WooCommerce: by Automattic – 5.4.1
WP All Import Pro: by Soflyy – 4.6.7
WP Rollback: by Impress.org – 1.7.1
WP-Sweep: by Lester ‘GaMerZ’ Chan – 1.1.3
WP All Import – WooCommerce Add-On Pro: by Soflyy – 3.2.6

### Inactive Plugins (6) ###

CartPops: by CartPops.com – 1.4.2
Crocoblock Wizard: by Crocoblock – 1.0.1
JetStyleManager: by Crocoblock – 1.2.0
JetTabs For Elementor: by Crocoblock – 2.1.12
Mailchimp for WooCommerce: by Mailchimp – 2.5.1
Wordfence Security: by Wordfence – 7.5.4

### Dropin Plugins (3) ###

db.php: Query Monitor Database Class
maintenance.php: maintenance.php
object-cache.php: object-cache.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: right
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Shop base: #37 – /negozio/
Carrello: #38 – /carrello/
Pagamento: #39 – /checkout/
Il mio account: #40 – /mio-account/
Termini e condizioni: #1162 – /termini-e-condizioni/

### Theme ###

Name: Hello Elementor Child
Version: (aggiornamento alla versione 0 disponibile)
Author URL:
Child Theme: ?
Parent Theme Name: Hello Elementor
Parent Theme Version: 2.3.1
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ?

### Templates ###

Overrides: /home/urbanapp/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart-empty.php
/home/urbanapp/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php

### Action Scheduler ###

Completato: 14.902
Oldest: 2021-05-24 01:40:09 +0200
Newest: 2021-06-24 01:16:30 +0200

Operazione non riuscita: 2.328
Oldest: 2020-12-17 23:07:05 +0100
Newest: 2021-06-22 13:01:20 +0200

In attesa: 2
Oldest: 2021-06-24 05:00:00 +0200
Newest: 2021-06-25 00:58:41 +0200

### Status report information ###

Generated at: 2021-06-24 01:35:18 +02:00
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Thanks in advance for your help and your patience.
I hope I did everything you asked my to do…
Let’s keep in touch.

• This reply was modified 3 years, 5 months ago by giuseppesantangeli.
• This reply was modified 3 years, 5 months ago by giuseppesantangeli.
• This reply was modified 3 years, 5 months ago by giuseppesantangeli.

Thanks, that sounds good. Please let us know how that goes.

If the issue is still not resolved, please send us any error logs and the site’s System Status Report, using the steps shown in @kellymetal’s last message to you, and we can continue troubleshooting from there!

Hi there,

Thank you very much for sharing that Status Report and those errors that you’re seeing!

It looks like this is likely related to an open issue regarding Google Ads & Listings and Jetpack connection/tokens. From your Status Report, I see you do not currently have Jetpack installed, however it does list jetpack_migration in the Post Types — did you previously have Jetpack installed?

Please try installing/connecting Jetpack, and then view the Google Ads and Listings settings as the Jetpack connection owner and see if things display correctly.

If you are still having issues, please try the following:

1. Go to WooCommerce > Status > Tools, and run the tools to clear Expired Transients and WooCommerce Transients
2. Run a conflict test with only WooCommerce, Google Ads & Listings, and Jetpack active, with the theme switched to the default Storefront theme — we have a guide for this here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

After that, check again to see if the settings are displaying as expected.

Please let me know how that goes, or if you have any questions!

Hi there,
I’ve installed jetpack and connected to the owner account,and Yes, you were right! It seems that the display works correctly now.
After the connection with Jetpack I opened Google Listing & Ads and I runned the Wizard like I did many times before, but this time the Worpress.com Account was automatically added into the field.
Actually, I still didn’t have the “Connect” button inside the Wizard, but I’ve been able to complete the Installation. So, now all the requested fields are filled out.

I’ll let you know if I’ll get some error in the future, but for now, everything seems to work smoothly!

Many many thanks for your help!
You’ve been just great!

Thanks for letting us know @giuseppesantangeli – I’ll mark this topic as resolved.

Cheers!