Missing color and size

  • I had a issue with my size and color for the items showing in the feed. After the new woocommerce update came out I was able to get it back with the exception of the first shirt ( all variants ) in my women shirts and men shirts feed. All other feeds are picking up the items.

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hi,

    Thanks for using our plugin and reaching out to us. I am not entirely sure I understand what you mean. So some feeds are picking up on the size and color and another feed is no picking up on them? Can you explain a bit more into detail and show what you did?

    Thread Starter ghostgear101

    (@ghostgear101)

    Those 2 feeds which is women’s t-shirts and men’s T-shirts have the first item in the category that won’t add the color and size. All the other items in the categories have the color and size for each variant.

    Hi,

    we have tried to replicate the issue at hand by creating a variable product that has 4 variations with colours and sizes: https://www.dropbox.com/s/gvn69d0yu6zssfb/Color-Size.png?dl=0

    As you can see in the screenshot all variations have a size and color pre-selected which is vital. So make sure all your variations have too.

    When we then add a size and colour field mapping all 4 products have a size and colour in the feed.

    Thread Starter ghostgear101

    (@ghostgear101)

    All of my products have a preselected color and size. Everything is the same as all the other products that’s on the feed. That was the first thing I checked.

    Whatever we do all of our variations on our test website get a color and size when we create a feed based on just 1 category (Men’s T-shirts).

    See:
    https://oplader.org/wp-content/uploads/woo-product-feed-pro/xml/FC4H8hDLrGMYZDdPQKpdpd5G7nU2jJ3d.xml

    I am not sure how to continue this investigation but maybe the plugin debug.log will show some more insights. Can you:

    Thread Starter ghostgear101

    (@ghostgear101)

    ok i sent it

    Thread Starter ghostgear101

    (@ghostgear101)

    Did you get a chance to figure out what the issue could be? I followed instructions but haven’t heard anything yet.

    Unfortunately not, we have done all we could to investigate this. We spend many hours trying to replicate the issue at hand however whatever we do it keeps on working fine for us nor did any other user reported similar issues so somehow this must be related to how your products are configured I think.

    Thread Starter ghostgear101

    (@ghostgear101)

    Yeah I can’t figure it out either. I used the structure data tool and I noticed they are set up different for some reason.

Viewing 9 replies - 1 through 9 (of 9 total)
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