Missing closing tag

Hello Dave,

I took a look at the HTML for Ver 2.0.0. In the rendering (below) it appears that there is a closing </div> tag. Perhaps I overlooked something the line in question seems correct.

Are you able to share more details?

Stephen

Hi Stephen,

I’m using the classic editor.

Not sure what is causing it. When i paste in the shortcode, i need to add an extra div.

Here’s what I paste into my html (Ineed the grow class as i am experimenting to lock the chatbot to get a sign up):

<div class="grow-exclusive-content-widget-33b626b2-704b-4e78-aba0-xxxxxxxxxxxxx">
    <div class="chatbot-container">
        [chatbot style="embedded" assistant="asst_xxxxxxxxxxx"]
    </div>
</div>

</div>

Hello Dave,

Maybe instead of looking at the HTML code, use the browse to inspect the elements being returned.

It makes me think that maybe there is an unmatched div statement from earlier in the code?

Stephen

I think i am Div blind at the moment as I still can’t find it!

I created a new post to replicate the issue: https://greekferrytravel.com/tester

You’ll see the chatbox bleeds into the text.

The HTML side of this post is simply:

1234
[chatbot style="embedded" assistant="asst_kWyn2Q0QpJFx1aKrnOCmgajV”]

1234

Edited note: Whatever it is that is missing is causing the assistant not to load. Instead of my assistant, it is the Kognetiks assistant loading.

• This reply was modified 10 months, 2 weeks ago by davejbriggs.