Missing Categories

  • Resolved bdgonline

    (@bdgonline)


    9 months, 2 weeks ago

    Hello,

    I’m working on a store with 20+ subsidiaries, each one with the same items listed and organized in categories (outerwear, t-shirts, accessories, etc.) – My goal is to list all of the outerwear (under each subsidiary) at a 30% discount for the summer.

    I created a pricing rule to accomplish this – I was able to list most of the outerwear at a 30% discount and set a start/end date for the sale. The plugin worked very well for most of the categories, though 4 of the categories aren’t showing up under the “categories in list” menu.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Emily Wilson

    (@emilywil)

    Hi @bdgonline

    Thank you for choosing our plugin.

    We apologize for the inconvenience.

    Please let us know what is the categories name that have an issue?

    We need to create the same categories and try it, so please send us a screenshot of your category configuration and names.

    Also, you can try it on our demo website In case it works fine on the demo website then there is an issue on your website. To find it follow the below steps.

    • Deactivate all of WooCommerce related plugins and only keep WooCommerce + Discount plugin.
    • Try again, if it works fine this time then activate other plugins one by one to find the plugin that causes this issue.
    • Also, you can try with another theme too.

    I hope it helps.

    Best Regards

    Plugin Support Emily Wilson

    (@emilywil)

    Hi @bdgonline

    We apologize, but we are closing this ticket since we did not receive a response from your side. If you require further assistance, please feel free to open a new ticket. We are here to help and look forward to addressing your needs.

    Best Regards

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Missing Categories’ is closed to new replies.