Missing buttons on V.2.0.4

  • Resolved ZappoB

    (@zappob)


    1 year, 11 months ago

    Hello,

    since the update to V.2.0.4 only the PayPal “buy now” button is displayed in the checkout, SEPA, Giropay, PayLater, etc. are no longer displayed. Nothing has changed in the settings, the preview there still shows all selected payment options correctly.

    After a rollback to V.2.0.3, everything works again as usual.

    I really like your plugin, but if even minor updates lead to problems like this, you should STRONGLY work on your quality control – that’s what your 1-star rating says.

    Please take care of this problem and test the next update properly.

    VG, Zappo

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @zappob

    We’re sorry to hear that you’re experiencing issues with the APMs after updating to version 2.0.4. However, APMs are working as expected in the latest version for most users.

    Your issue could be related to specific JavaScript errors on your checkout page, which may interfere with the plugin’s functionality. Certain APM buttons not loading is not a common issue, but it’s most likely an isolated problem related to your specific site setup.

    Our primary recommendation is to perform a conflict test to isolate the cause of these errors and check if the reported behavior in version 2.0.4 persists after resolving these errors.

    I really like your plugin, but if even minor updates lead to problems like this, you should STRONGLY work on your quality control – that’s what your 1-star rating says.

    We understand there may be occasional issues with over half a million active users, and we take user feedback seriously. Our team is always here to help, and we encourage users to take advantage of this support. Unfortunately, some users may leave ratings based on misunderstandings that could have been clarified with our assistance.

    Please let us know if any errors in the browser console remain and how the APM buttons work for you when only WooCommerce and PayPal Payments are active.
    Thanks!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    It’s been some time since we last heard from you regarding your issue with the ‘Buy Now’ button following the update to V.2.0.4 of the WooCommerce PayPal Payments plugin. As we have not received any updates from your end, and the buttons appear to be loading on your site with the latest plugin version 2.0.5, we’re assuming that the issue has been resolved or you have found a workaround.

    Please note, some users reported problems after plugin updates when the PayPal scripts were cached/minified. When the PayPal Payments plugin files updated but the caching system is using older versions of the PayPal scripts, it could potentially lead to issues like the PayPal buttons not loading.

    Please remember that our team is here to assist you in case you continue to face issues. I’m marking this thread as resolved for now, but please don’t hesitate to reopen this topic or create a new one if you have any further questions or if the problem persists.

    Thank you for your understanding and cooperation.

    Thread Starter ZappoB

    (@zappob)

    Hi @niklasinpsyde,

    thanks for coming back to me, it seems that V.2.0.5 has resolved the issue.

    BR.

Viewing 3 replies - 1 through 3 (of 3 total)
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