"missing a temporary folder" prevents any upload

  • Angaria

    (@angaria)


    11 years ago

    Attempting to upload photo or theme triggers error message “missing a temporary folder” (though the photo does transfer, it isn’t possible to post). Spent several hours reading through and trying solutions for this error message (which only seem to work sporadically).

    WordPress (3.7.1) installed manually on shared hosting 1and1.com (therefore I can’t access the php.ini file)

    I have added /tmp and /wwwtmp folders to the main wordpress directory.

    test.php with the following contents on my main directory
    <?php
    var_dump(ini_get(‘upload_tmp_dir’));
    echo getcwd();
    ?>

    produces
    string(0) “” E:\kunden\homepages\43\myusername\www

    Anyone get wordpress working on 1and1?

Viewing 7 replies - 1 through 7 (of 7 total)
  • esmi

    (@esmi)

    This is a server configuration issue. You need to contact your hosts about it.

    Thread Starter Angaria

    (@angaria)

    Thanks Esmi – I can’t imagine 1and1 (have emailed to no avail) is going to customize this for thousands of users, though that would make my life easier.

    Hoping someone has found a path or there’s a php file I can edit in the wp directory to fix this directly.

    esmi

    (@esmi)

    This is not a customisation. It’s part of a standard server setup that appears to have been missed on this server. Try asking them about it.

    I believe I may have figured out this issue, as i am experiencing it as well.
    When my customer initially set up his account through 1and1, he chose the Windows hosting, and not Linux, which is resulting in file permission errors, and not letting me CHMOD any of the files or folders to what they are supposed to be. I have switched the hosting package to Linux, and now I’m waiting the 3-5 days for the change to see if it resolved the issue. I will check back and let you know.

    Did this ever get sorted? I have a windows package but don’t want to change due to other projects

    I am having the same problem, done some research but doesn’t seem to have been solved. Anyone with luck on this situation?

    Same problem here – my client has the windows basic package and I have same issues with uploading media. If I upload through FTP, the file is accessible through a link, but it does not show up in the WP media library.

    – I called the sales team they call “tech support” at 1and1… all I got was that it’s a limitation on Windows server and WP… you have to upgrade to another plan.

    Just as a side note I called earlier to verify their server setup – got the same kind of response: you can’t install WP on the server because WP is not compatible with windows servers. You need to upgrade to another plan.

    Wonder what the result was for atomicdrivex with changing to Linux.

Viewing 7 replies - 1 through 7 (of 7 total)
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