• Resolved krowchuk-dressage

    (@krowchuk-dressage)


    My posts are not posting…

    Posts that I have Scheduled using Nelio Content are not actually posting on the blog, and as a result they are also not posting onto social connections.

    If I look in the back end under posts, posts that were scheduled are showing a message “Missed Schedule” under the date column and the hours past the scheduled time.

    I have been able to recreate this several times.

    I click on the calendar to add a post, then fill out the title, content, featured image, etc. Then click on create social message. Everything shows up in the calendar as I would expect, on the post page the status shows as scheduled, but the posts never actually get published.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author David Aguilera

    (@davilera)

    Hi!

    Thanks for letting us know. Our plugin is actually not responsible for publishing your WordPress posts. And, as you already pointed out, if the WordPress posts are not published in your blog, the social messages you scheduled for promoting them aren’t shared either.

    This is probably an issue with WordPress cron tasks. You can read more about this topic here: https://www.wpkube.com/how-to-fix-the-missing-schedule-error-in-wordpress/ I’d personally recommend you talk to your hosting provider and ask them for help (as they’re the ones who might have disabled cron tasks altogether).

    Please let us know if/how you fixed this!

    Thread Starter krowchuk-dressage

    (@krowchuk-dressage)

    Thanks David, I am giving that suggestion a try and have a post scheduled for later today so I will be sure to let you know of the result.

    Unrelated, how do I control the dimensions of the image that gets posted on Facebook? Original woo product image is 513p X 655p but when Nelio grabs the featured image it crops it to 470p x 250p – is there a way to set Nelio NOT to crop the images?

    Thread Starter krowchuk-dressage

    (@krowchuk-dressage)

    Thanks David, I believe between my hosting support and that cron plugin in the article, that I have solved this issue of missed schedule.

    Plugin Author David Aguilera

    (@davilera)

    Unrelated, how do I control the dimensions of the image that gets posted on Facebook? Original woo product image is 513p X 655p but when Nelio grabs the featured image it crops it to 470p x 250p – is there a way to set Nelio NOT to crop the images?

    Our plugin pulls your featured image without specifying any particular size, so I guess it’s your theme who’s giving us that size. If you’re interested in using a different image size, there’s a filter in our plugin:

    
    apply_filters( 'nelio_content_facebook_featured_image', false, $post_id )
    

    if you use this filter (see this post on how to use them), you can specify the specific image you want to use for every single post (using the $post_id provided by our filter).

    Thanks David, I believe between my hosting support and that cron plugin in the article, that I have solved this issue of missed schedule.

    That’s great news! I’m happy to hear.

Viewing 4 replies - 1 through 4 (of 4 total)
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