Misplaced 2FA Codes

  • Resolved urthllc

    (@urthllc)


    5 years, 1 month ago

    I pulled a big blunder!
    I recently installed Wordfence security to evaluate it and set it up on two sites. I looked into the “Central” feature of it and setup 2FA only I failed to save the backup codes.
    I have my codes for each of my sites and can successfully login to those sites, but I can’t locate the codes to login to Wordfence Central.
    Problem is I changed from IPhone back to a Samsung Android device and when didn’t think ahead when I wiped my old phone and reinstalled the Authenticator I can’t install the account on my new authenticator without the barcode. How do I get access to Central?

    Tony

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  • Tony

    Can you email us at presales [at] wordfence [dot] com? I can’t find an account based on what you information you have given me and I don’t want to ask for specifics in a public forum. Thanks!

    Tim

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