Mismatched product price
-
Hello,
We’ve been experiencing an issue with our product variations for the past two weeks. After adding a third variation option for multiple products, we started receiving “Price Mismatched” errors from Google Merchant Center.
Here’s an example of a product with the issue: https://holy-jewellery.com/product/liquides-imaginaires-les-eaux-de-peau-blanche-bete/?attribute_pa_groesse=75-ml-2
To resolve it temporarily, we request a website check every time over the Merchant Center, and the issue is fixed after 6-8 hours. However, the crawler then mistakenly flags it again after a while. We are currently losing revenue due to this issue. We are running a high volume of Google ads for our Merchant Center products, but if products are delisted, we can’t promote them effectively.
I’ve attached a screenshot from Merchant Center and the system report for further insight.
How can we address this issue permanently?
Screenshot:
https://gyazo.com/6f37df62921da16ee1baa2747268d337
System Report:
### WordPress Environment ###
WordPress address (URL): https://holy-jewellery.com
Site address (URL): https://holy-jewellery.com
WC Version: 9.3.3
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ? 3.8.1
Log Directory Writable: ?
WP Version: 6.6.2
WP Multisite: –
WP Memory Limit: 2 GB
WP Debug Mode: –
WP Cron: ?
Language: de_DE
External object cache: ?
### Server Environment ###
Server Info: Apache/2.4.58 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/3.0.2
PHP Version: 8.3.11
PHP Post Max Size: 100 MB
PHP Time Limit: 60
PHP Max Input Vars: 4000
cURL Version: 7.81.0
OpenSSL/3.0.2
SUHOSIN Installed: –
MySQL Version: 10.6.18-MariaDB-0ubuntu0.22.04.1
Max Upload Size: 100 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?
### Database ###
WC Database Version: 9.3.3
WC Database Prefix: TaYpP_
Total Database Size: 86.52MB
Database Data Size: 65.80MB
Database Index Size: 20.72MB
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TaYpP_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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TaYpP_wc_order_addresses: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
TaYpP_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TaYpP_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
TaYpP_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
TaYpP_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
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TaYpP_wc_product_attributes_lookup: Data: 0.22MB + Index: 0.20MB + Engine InnoDB
TaYpP_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
TaYpP_wc_product_meta_lookup: Data: 0.08MB + Index: 0.14MB + Engine InnoDB
TaYpP_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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TaYpP_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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### Post Type Counts ###
attachment: 771
custom_css: 3
customize_changeset: 7
elementor_library: 14
flamingo_contact: 6
mega_menu: 1
nav_menu_item: 45
page: 29
post: 2
product: 201
product_filter: 15
product_variation: 300
revision: 954
shop_coupon: 9
shop_order_placehold: 42
wafs: 1
wp_global_styles: 1
wp_navigation: 1
wpcf7_contact_form: 4
wpforms: 1
xlwcty_thankyou: 1
### Security ###
Secure connection (HTTPS): ?
Hide errors from visitors: ?
### Active Plugins (35) ###
All in One SEO: by All in One SEO Team – 4.7.4.2
Advanced Shipment Tracking Pro: by zorem – 4.6.6
Code Snippets: by Code Snippets Pro – 3.6.5.1
Contact Form 7: by Takayuki Miyoshi – 6.0
Contact Form CFDB7: by Arshid – 1.2.9
Drag and Drop Multiple File Upload - Contact Form 7: by Glen Don L. Mongaya – 1.3.8.3
Elementor: by Elementor.com – 3.25.4
Facebook for WooCommerce: by Facebook – 3.3.0
Flexible Shipping: by Octolize – 5.0.4
Google for WooCommerce: by WooCommerce – 2.8.6
Index WP MySQL For Speed: by Oliver Jones
Rick James – 1.5.2
Smash Balloon Instagram Feed: by Smash Balloon – 6.6.0
Loco Translate: by Tim Whitlock – 2.6.11
One Stop Shop for WooCommerce: by vendidero – 1.6.2
Redis Object Cache: by Till Krüss – 2.5.4
Temporary Login Without Password: by StoreApps – 1.8.3
TI WooCommerce Wishlist: by TemplateInvaders – 2.9.1
TikTok: by TikTok – 1.2.10
TrackShip for WooCommerce: by TrackShip – 1.8.6
Trustpilot-reviews: by Trustpilot – 2.5.927
Under Construction: by WebFactory Ltd – 4.01
WooCommerce UPS Shipping Plugin with Print Label: by PluginHive – 6.1.7
Variation Swatches for WooCommerce: by AovUp – 2.2.2
WooCommerce Stripe Gateway: by Stripe – 8.8.1
WooCommerce PayPal Payments: by WooCommerce – 2.9.3
PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.9.0
WooCommerce: by Automattic – 9.3.3
Woostify Pro: by Woostify – 1.8.2
Woostify Sites Library: by Woostify – 1.4.9
WP Crontrol: by John Blackbourn – 1.17.0
WP Fastest Cache: by Emre Vona – 1.3.2
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Widgets for Google Reviews: by Trustindex.io – 12.4.2
WP Rollback: by WP Rollback – 2.0.7
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### Inactive Plugins (0) ###
### Dropin Plugins () ###
object-cache.php: Redis Object Cache Drop-In
### Must Use Plugins (2) ###
Index WP MySQL For Speed Upgrade Filter for mu-plugins.: by – 1.4.19
WP Password bcrypt: by Roots – 1.1.0
### Settings ###
Legacy API Enabled: ?
Force SSL: –
Currency: EUR (€)
Currency Position: left_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
HPOS feature enabled: ?
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
### Logging ###
Enabled: ?
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 192 MB
### WC Pages ###
Shop base: #8 - /shop/
Cart: #4981 - /cart/ - Contains the [woocommerce_cart] shortcode
Checkout: #6 - /checkout/ - Contains the [woocommerce_checkout] shortcode
My account: #11 - /my-account/
Terms and conditions: #6080 - /agbs/
### Theme ###
Name: Webframe
Version: 1.0.0
Author URL: https://webframe.at/
Child Theme: ?
Parent Theme Name: Woostify
Parent Theme Version: 2.3.6 – 2.3.7 is available
Parent Theme Author URL: https://woostify.com/about
WooCommerce Support: ?
### Templates ###
Overrides: woostify/woocommerce/loop/result-count.php
woostify/woocommerce/single-product/stock.php
### WooCommerce PayPal Payments ###
Onboarded: ?
Shop country code: AT
WooCommerce currency supported: ?
Advanced Card Processing available in country: ?
Pay Later messaging available in country: –
Webhook status: ?
PayPal Vault enabled: –
ACDC Vault enabled: –
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: –
Subscriptions Mode: Disabled
PayPal Shipping Callback: –
Apple Pay: –
Google Pay: –
Fastlane: –
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
blueprint
reactify-classic-payments-settings
Daily Cron: ? Next scheduled: 2024-11-09 21:51:54 +01:00
Options: ?
Notes: 75
Onboarding: completed
### TI WooCommerce Wishlist Templates ###
Overrides: –
### Action Scheduler ###
Canceled: 1
Oldest: -0001-11-30 00:53:28 +0053
Newest: -0001-11-30 00:53:28 +0053
Complete: 6,569
Oldest: 2024-10-09 02:03:02 +0200
Newest: 2024-11-09 00:52:24 +0100
Failed: 50
Oldest: 2024-04-22 23:56:14 +0200
Newest: 2024-11-05 21:27:02 +0100
Pending: 17
Oldest: 2024-11-09 01:00:00 +0100
Newest: 2024-12-03 05:00:38 +0100
### Status report information ###
Generated at: 2024-11-09 00:58:03 +01:00
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