Mismatched domains

  • Resolved glowtec

    (@glowtec)


    4 years, 8 months ago

    Every now and then our product listings are disapproved en-mass owing to mis-matched domains in the listing. For some reason the plugin decides to change the domain name in the upload file to one of our secondary domains instead of the primary domain. We have changed the feed settings for months but we normally loose 1-2 days sales as result when it does happen :-0) Any ideas why it does this and can it be fixed please?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter glowtec

    (@glowtec)

    Hi Support.

    Great response time there guys :-0)

    No, just running regular single site. We do have 2 WP installations on the server but not multi-site versions of WP.

    I have manually refreshed the feed and this time it returned the correct URL. So I guess I just need to keep and eye on it and keep refreshing the feed. Ahh well. Thanks anyway.

    Hi,

    Did you happen to check the WP general settings page? Perhaps some of its settings are wrong? It is this page we mean: https://www.dropbox.com/s/sskgjdrdzwbh4uc/general-host.png?dl=0

    Hi,

    Assuming the issue at hand has been resolved and our support is no longer required I am going to close this topic now for housekeeping reasons.

    Don’t hesitate to reach out to us whenever you need our help again.

Viewing 3 replies - 1 through 3 (of 3 total)
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