• I used a slider as the website’s hero section. However, when the website loads, a misaligned slider appears for a little moment (around a second). Could you possibly assist me in resolving this issue? I have disabled the caching system, but it still exists!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Depicter Support

    (@depicter1slider1support)

    @abidkp11

    Hi, I hope you are doing fine.

    Can you please share a screenshot? I checked your page but did not notice the problem you mentioned. or give us more info about the browser you are using and your OS.

    Looking forward to hearing back from you

    Thread Starter Abid KP

    (@abidkp11)

    https://ibb.co/3SkwKG1: link for the screenshot.

    The text below the menu in this image refers to the slider. This will happen for 1 or 2 seconds, and then it will be normal.

    browsers showing glitches: Chrome, Firefox & Safari

    • This reply was modified 2 weeks ago by Abid KP.
    Plugin Contributor Depicter Support

    (@depicter1slider1support)

    Hi,

    Thank you for the follow-up.

    It’s most probably the result of a cache plugin or service either on your website or your server. Can you please confirm that you are using a cache plugin? If so, please tell me which plugin and also try to disable it to see if the problem goes away temporarily. 

    Please do that and let me know the results.

    Thread Starter Abid KP

    (@abidkp11)

    I was using Siteground Optimizer. I disabled the plugin and it’s still showing the glitch.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.