• Resolved kardjali

    (@kardjali)


    There’s one place in my website, where the Minify the HTML Output option breaks the html (there might be more, but haven’t investigated). I’ve disable the option and it works fine. Adding the url to the ignore list doesn’t help and it’s still broken.
    This is how the page looks, when loaded initially (it’s a checkout shopping cart)
    INITIAL PAGE
    The issue appears, when selecting any of the radio buttons on the left. It produces this result.
    BROKEN PAGE
    Some comments appear in the html, also the elements are moved around and some are resized (the image on the right, which in some cases takes half of the screen).
    The html contains this
    HTML
    You can see the CDATA comments, which are fine, but there are some sybols before that.
    Any idea what’s causing this issue or why adding the url into the ignore list doesn’t work as well ? Did someone faced something similar before ?
    I can provide links to my website, but the issue is not present as of now since I’ve disabled the option. But there’s always staging available, if needed. So looking forward for any help

    • This topic was modified 5 years, 2 months ago by kardjali.
    • This topic was modified 5 years, 2 months ago by kardjali.
    • This topic was modified 5 years, 2 months ago by kardjali.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @kardjali

    Thanks for the provided html. I will try to reproduce the issue using it and we will try to fix the issue in the next release.

    Regards,
    Stanimir

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Hey @kardjali,

    Would it be possible to give me your site url please?

    Or if you have ticket in our system, you can give me your ticket id.

    Regards,
    Stanimir

    Thread Starter kardjali

    (@kardjali)

    The option is disabled right now since I don’t want it to break the checkout UI. Will that work for you ? I can also create staging copy with the broken UI and provide that. I guess the latter one is a better option.
    P.S. there’s no ticket in the system

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Yup, I just want to copy the page html and play with our HTML minifier and the static html (which I will copy from your page), to check why it’s not minified correctly.

    Thread Starter kardjali

    (@kardjali)

    Is there any way of sending this as private message ?

    Plugin Author Stanimir Stoyanov

    (@sstoqnov)

    SiteGround Representative

    Sure, please send me a mail to stanimir.stoyanov[@]siteground.com

    Thread Starter kardjali

    (@kardjali)

    Sent it. I hope it won’t go into the Spam folder

    Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Marking this as solved since you will receive an email shortly.

Viewing 8 replies - 1 through 8 (of 8 total)
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