Minify Options Not Doing Anything

Hi,

Could you please provide the report number ?

Best regards,

Sorry, I hadn’t done one (didn’t even realise that was how it worked). Just done one

Report number: XNEFKTGP

Report date: 08/21/2019 12:11:25

Hi,

Please check:

1. do you have opcache ? if so , please purge or disable it if possible

2. please check if files/directory exists in “wp-content/cache/css/” and “wp-content/cache/js/”

there should be files with 5-random-digital name.

3. please check if there is any PHP error in log

Best regards,

1. No other cache plug-ins loaded. Hosting is on Lightspeed (shared server hosting)

2. “wp-content/cache/” exists but it’s empty and no subdirectories in it

3. Where would I find the logs? The only logs I can see are the access logs (request for <xxx> from IP <xxx> date/time, etc.)

Hi,

1. Please create a PHPinfo page , with code

<?php
phpinfo();

then access it by https://your_domain.com/phpinfo.php

search for keyword opcache and see if you got any.

2. Please create a PHP file , name it like test.php with code:

<?php
mkdir("./wp-content/cache/css", 0755);

$file = file_get_contents('https://fonts.googleapis.com/css?family=Open+Sans:400,700');
file_put_contents('./wp-content/cache/css/test.css', $file);
?>

and access it by https://your_domain.com/test.php

the page should be blank , it’s fine , then please go to check if it creates css folder inside /wp-content/cache , and it should be a test.css inside css folder.

Please let me know if this works or not.

3. Assuming you are using cPanel , it should be in /public_html/error_log

1. Done (https://psamathe.net/phpinfo.php – do check it yourself). There is a reference to opcache but I have no idea what opcache is etc.)

2. Done and it has created the css subdirectory and created a test.css in that sub-directory

3. It is under cPanel and the error log (/public_html/error_log has nothing since back in May related to a child theme when I was creating the child theme).

Hi,

Now that is weird , please remove that phpinfo , expose it in public is a security risk.

Also please submit a ticket here , we will investigate it further.

Best regards,

Done. Ticket Created #299682

(And both the phpinfo.php and test.php removed from web server but they can be put back if needed to collect info for the ticket – just ask).

Many thanks.

• This reply was modified 5 years, 3 months ago by psamathe.

Hi,

The minify/combine issue has been solved.

The cause was a WP-cron plugin that makes every page as “DOING_CRON”.

Best regards,

Many thanks to LiteSpeed for a quick response and fast solution.

10/10