• Resolved webcart

    (@webcart)


    Hi
    After ticking all options in “General” tab in order to get more speed,
    the site is broken and some elements not loading including CSS.
    When I untocked all options in “General” tab the things did not get better.
    I can see that the main page is still minified due to the plugin.
    How can I go back to working site ?
    I did not tried to deactovate the plugin.
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, did you clear your browser cache? Also if you are using a cache plugin, you also need to clear the cache.

    Some of the features can be tricky sometimes. This depends on your current site setup.

    Once you have carried out the above and your site is running smoothly again, carry out the following steps. Start enabling one by one the features under General tab and at the same time make sure your site is running well. Don’t forget to clear your cache if you have a cache plugin. Do this will all the other features until you run into the one that caused the issue. Once you know which features is causing the issue, make sure you don’t enable that feature.

    Let me know how you go.

    Regards

    Thread Starter webcart

    (@webcart)

    Thank you for your promt reply and thanks for the solution.
    I do have W3 total cache plugin so when I emptied the cache the site
    is back to normal.
    I will now make the steps one at a time as suggested.
    Thanks again for your support.
    I will surely add my good review right now.

Viewing 2 replies - 1 through 2 (of 2 total)
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