• Resolved augustokalled

    (@augustokalled)


    Boa tarde, Pessoal.

    T? usando o hostgator, instalei o WP.

    Estou fazendo uploads das fotos para meu e-commerce e est?o ficando com qualidade baixa na visualiza??o quando entro no catálogo, mas quando eu passo o mouse (zoom) em cima dele, ele fica ótimo. O que pode ser?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    I used Google Translate to get your message in English:

    I am uploading the photos to my e-commerce and they are getting poor preview quality when I enter the catalog, but when I hover over it, it looks great. What can it be?

    I visited your site but I couldn’t locate any images that looked particularly low quality to me. Can you point me to a product page where I can see one of the images you mention?

    Thread Starter augustokalled

    (@augustokalled)

    N?o é na página de produtos, lá as imagens est?o boas, s?o as miniaturas dos produtos https://geekaoavesso.com/loja/ elas est?o tipo defocadas.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    It’s not on the product page, there the images are good, it’s the product thumbnails https://geekaoavesso.com/loja/ they’re kind of defocused.

    Again, I’m unable to see any images that are blurry. Can you point me to a specific product I can look for on that page where you see this behavior?

    Thread Starter augustokalled

    (@augustokalled)

    Sim, ” Action Figure Broly” repare a diferen?a da imagem, antes de clicar em “ver op??es” e depois na página do produto, a miniatura a imagem antes de clicar em “ver op??es” está mt desfocada, mas, depois de clicar, e ser direcionado para a página a imagem aparece em uma qualidade bem melhor.

    Plugin Support Fernando a11n

    (@fhaps)

    Automattic Happiness Engineer

    Yes, ”Action Figure Broly” notice the difference in the image, before clicking “see options” and then on the product page, the thumbnail image before clicking “see options” is blurred, but after clicking, and being directed to the page the image appears in a much better quality.

    This is how the thumbnail of that product appears to me: https://d.pr/i/ozLbmW

    Perhaps I’m missing something, but it appears as good quality to me.

    Looking closer at that element, this is the image that is being displayed: https://geekaoavesso.com/wp-content/uploads/2019/08/Frete-Gr-tis-8-polegada-20-cent-metros-Dragon-Ball-Z-Brolly-Broly-Figura-Anime-A-530×530.jpg

    Which does seem to be less sharp. However, if I look at the original image that was uploaded (here), I can see the same thing: the image is not fully sharp.

    So, it looks like this is a case of the quality of the original image not being ideal; or there being too much compression on the image. Are you using any special tool to compress or optimize images on the site?

    • This reply was modified 5 years, 3 months ago by Fernando a11n.
    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Estou com o mesmo problema que ele.
    Estou fazendo uploads das fotos para meu e-commerce e est?o ficando com qualidade baixa na visualiza??o quando entro no catálogo, mas quando eu passo o mouse (zoom) em cima dele, ele fica ótimo. O que pode ser?

Viewing 7 replies - 1 through 7 (of 7 total)
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