Mini cart widget buttons are not showing

  • Resolved mmonin

    (@mmonin)


    1 year, 6 months ago

    When adding a product to the cart, the display layout of the mini cart sidebar widget (it has no additional plugin or extensions for it, it’s just the core WooCommerce). Does not show the buttons that say “Complete purchase” and “View Cart”, instead it shows error messages:
    “Unexpected error in: woocommerce/mini-cart-cart-button-block

    Error: Cannot read properties of undefined (reading ‘__experimentalUseColorProps’)

    Here’s a screenshot: https://marykateillustrates.com/wp-content/uploads/2023/05/Screen-Shot-2023-05-24-at-10.36.08-PM.png

    Please feel free to add a product to the cart to see the issue.

    It was working properly until about two or three days ago – I don’t know what triggered the issue. Any help would be appreciated. 

    `
### WordPress Environment ###

WordPress address (URL): https://marykateillustrates.com
Site address (URL): https://marykateillustrates.com
WC Version: 7.7.0
REST API Version: ? 7.7.0
WC Blocks Version: ? 10.0.4
Action Scheduler Version: ? 3.5.4
Log Directory Writable: ?
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: ?

### Server Environment ###

Server Info: nginx
PHP Version: 8.0.28
PHP Post Max Size: 2 GB
PHP Time Limit: 1200
PHP Max Input Vars: 6144
cURL Version: 7.86.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 10.4.26-MariaDB-log
Max Upload Size: 2 GB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.7.0
WC Database Prefix: wp_
Total Database Size: 10.84MB
Database Data Size: 9.01MB
Database Index Size: 1.83MB
wp_woocommerce_sessions: Data: 1.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_posts: Data: 4.09MB + Index: 0.09MB + Engine InnoDB
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wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 118
customize_changeset: 6
custom_css: 1
feedback: 9
jb_store_css: 11
jetpack-portfolio: 1
jetpack_migration: 2
jp_img_sitemap: 4
jp_sitemap: 4
jp_sitemap_master: 4
nav_menu_item: 7
page: 14
post: 2
product: 13
product_variation: 18
revision: 233
shop_coupon: 6
shop_order: 11
wp_global_styles: 2
wp_navigation: 1
wp_template: 7
wp_template_part: 5

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (17) ###

CAPTCHA 4WP: by WP White Security – 7.2.1
Akismet Anti-Spam: by Automattic – 5.1
Code Snippets: by Code Snippets Pro – 3.4.0
Crowdsignal Forms: by Automattic – 1.7.0
WordPress.com Editing Toolkit: by Automattic – 3.66446
GA Google Analytics: by Jeff Starr – 20230306
Gutenberg: by Gutenberg Team – 15.8.1
Jetpack Boost: by Automattic - Jetpack Site Speed team – 1.8.0
Jetpack: by Automattic – 12.2-a.13
Layout Grid: by Automattic – 1.8.3
Mailchimp for WooCommerce: by Mailchimp – 2.8.3
Page Optimize: by Automattic – 0.5.3
Crowdsignal Polls & Ratings: by Automattic
Inc. – 3.0.10

WooCommerce Payments: by Automattic – 5.9.0
WooCommerce Shipping & Tax: by WooCommerce – 2.2.5
WooCommerce Shipment Tracking: by WooCommerce – 2.3.1
WooCommerce: by Automattic – 7.7.0

### Inactive Plugins (1) ###

Classic Editor: by WordPress Contributors – 1.6.3

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
object-cache.php: Memcached

### Must Use Plugins (1) ###

WP.com Site Helper: by  –

### Settings ###

API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?
Enforce Approved Product Download Directories: ?
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –

### WC Pages ###

Shop base: #364 - /shop/
Cart: #365 - /cart/
Checkout: #366 - /checkout/
My account: #367 - /my-account/
Terms and conditions: #704 - /terms-conditions/

### Theme ###

Name: Dorna
Version: 1.0.3
Author URL: https://automattic.com/
Child Theme: ?
Parent Theme Name: Blockbase
Parent Theme Version: 3.1.10
Parent Theme Author URL: https://automattic.com/
WooCommerce Support: ? Not declared

### Templates ###

Overrides: –

### Subscriptions ###

WCS_DEBUG: ? No
Subscriptions Mode: ? Staging
Subscriptions Live URL: https://cuccaricrafted.wpcomstaging.com
Subscriptions-core Library Version: 5.7.1
Subscription Statuses: –
WooCommerce Account Connected: ? Yes
Active Product Key: ? No

### Store Setup ###

Country / State: United States (US) — Pennsylvania

### Subscriptions by Payment Gateway ###


### Payment Gateway Support ###

WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method


### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
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onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: product-block-editor
minified-js
new-product-management-experience
product-variation-management
settings

Daily Cron: ? Next scheduled: 2023-05-26 01:59:57 -04:00
Options: ?
Notes: 62
Onboarding: completed

### WooCommerce Payments ###

Version: 5.9.0
Connected to WPCOM: Yes
Blog ID: 199639636
Account ID: acct_1N6lilFtVog5NZWi

### Action Scheduler ###

Complete: 407
Oldest: 2023-05-11 22:01:15 -0400
Newest: 2023-05-24 22:14:05 -0400

Failed: 4
Oldest: 2023-05-11 22:02:16 -0400
Newest: 2023-05-13 11:15:56 -0400

Pending: 1
Oldest: 2023-05-25 11:32:07 -0400
Newest: 2023-05-25 11:32:07 -0400


### Status report information ###

Generated at: 2023-05-24 22:44:57 -04:00
`
    • This topic was modified 1 year, 6 months ago by mmonin.
    • This topic was modified 1 year, 6 months ago by mmonin.
    • This topic was modified 1 year, 6 months ago by mmonin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @mmonin

    Thanks for reaching out!

    I understand that you are not seeing the usual buttons Complete purchase and View Cart on your Mini Cart Widget and instead produces an error message.

    I checked your site, added a product to my cart and I can see the issue here. However, I did not receive the error message above:

    Can you please share if there were any changes made on your site prior to this issue happening? Like, plugin, theme, or template update, etc?

    It looks like a third-party plugin or your theme might be causing the conflict here.

    For us to investigate this further, can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

    If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

    If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Let us know how it goes!

    Hi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Best.

Viewing 2 replies - 1 through 2 (of 2 total)
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