Mindblowing Support, Great Price, Great Value – Needs the finishing touch

What is to be liked:

• Mind-blowing support (truly, you will not find any better);
• Beautiful interface (easy to understand, even for clients);
• All fields included in free version (this is rare!);
• Integrated SMTP (which is also unique);
• With a price of 60$ for 1000 sites, lifetime, you can’t go wrong;
• Conditional logic works like a charm;
• Did I already mention support? (always replies within 10 minutes!)

I hear you ask, only positives? Almost! The lower price has two reasons. First – this is a wild guess – to gain some market share, and second: it isn’t as complete as Fluent Forms for example. But be mindful, it will. Eventually.

Here’s what I think can be improved:

• The amount of javascript added is too large compared to other plugins. Bitform is rewriting its javascript codebase to vanilla, so this should be solved before the end of 2021;
• No way to style individual fields, unless using custom CSS. Although not a true downside, something you should know;
• There’s no phone number field? Meaning you have to use a number field and set what inputs are allowed (only numbers);
• There is no way to change the font family through the editor, it has to be done using custom CSS;
• At the time of writing the review, no multistep forms can be made. This is a shame, especially considering some forms can get very long;

To summarize: great value, great features, some improvements possible (but these will come) and the best support team I have ever experienced with regards to a WordPress plugin.

Good luck Bitform – I’m along for the ride and recommend the plugin to everyone, really.

• This topic was modified 3 years, 3 months ago by izaakbeer.