Migration with backup with UpdraftPlus Plugin for WordPress

  • Resolved mariodehter

    (@mariodehter)


    1 year, 3 months ago

    For unknown reasons, one of the main hosting companies in Spain, where I have my 4 WordPress sites hosted, has stopped working. A fatal hardware error, they say, without more data and confusing messages that they are trying to solve it (no dates, no status updates… all the comments in “X” from affected users say that content and database have been lost in addition to a fatal hardware failure. Nobody in that company answers emails, support tickets, phone calls. Absolute silence.

    The fact is that you have to migrate servers. Consultation:

    I backed up one of the 4 sites with UpdraftPlus a few days ago after the last WordPress update. Some hosted on Dropbox and others on Google Drive.

    If I install WordPress on the new server and the UpdraftPlus plugin, will I be able to recover the backups now hosted in Dropbox and Google Drive on the new server (probably another IP and perhaps some UpdraftPlus update that I don’t remember if there was since I made those backups?

    They have not been backups with a server migration in mind, but rather as a backup. Several times over the last few years I have restored entire sites (on the same server) and everything has gone well; but as you see now the scenario is different.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Yes, you can migrate your site on a new host/server. Just install a fresh WordPress install, install UpdraftPlus, connect to your Google Drive/Dropbox remote storage, click rescan remote storage link and select from the list of backup to restore.

    Step-by-step migration guide is here – https://updraftplus.com/faqs/how-do-i-migrate-to-a-new-site-location/

    Thanks,
    Bryle

    Thread Starter mariodehter

    (@mariodehter)

    Thanks Bryle for your help! I regret not having confirmed sooner that I have seen your appreciated message.

I have to start by commenting that although I am a WordPress user and I am familiar with managing my VPS with Plesk and FPT, I have very basic technical knowledge and I do not know how to use the SSH console.

My hosting provider suffered a "fatal failure" in its hardware infrastructure and we were without services for 5 days. Fortunately, all the contents and configuration of the VPS were recovered, although some problems occurred during the restoration that we are solving well.

There remains a "bug" with UpdraftPlus that we do not know how to resolve.

Here is a backup created with UpdraftPlus on December 3rd (the failure occurred on December 10th and the VPS could be restored on December 15th). That copy does not exist in the entire VPS, nor is it in the external repository (Dropbox).

Please look: https://imgur.com/a/KsTS2oc

I tried to restore the copy from December 3 but I get warnings that it is empty or something like that. The same when I try to "delete"

I made a new copy on December 16 that was created fine (in Dropbox and in the "/wp-content/updraft" directory. I have tried restoring it and it works fine.

There is no way to delete the December 3 copy.

I have accessed with FTP and deleted the entire directory: "/var/www/vhosts/debriefingteam.com/httpdocs/wp-content/plugins/updraftplus/“ I restarted the VPS, I uploaded the plugin again and activated it and I found myself again The two backups are listed (the one that exists from 12/16/2023 and the "ghost" from 03/12/2023).

Please, how can I delete that "ghost copy" (I insist that it is not in Dropbox and we did not find it hosted on the VPS) to return everything to normal.

I do not dare to make new copies for fear of causing an error in the system or database.

Thank you for your attention and help.

Greetings,

Mario Dehter
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Viewing 2 replies - 1 through 2 (of 2 total)
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