Hi @annonnimmo
As Nick said we’re happy to help for free in any case.
If you had troubles with unaccessible WP Installation that’s probably related to some sort of misconfiguration in other plugins.
The restore process restores the site to the same state as from source host.
Few examples:
1. In case when any of your plugin requires some PHP library and it’s missing on destination site, the site can’t work properly until you correct that library.
2. If you’re using security plugins that limits access to the site by .htaccess or something similar access to your site may be limited as well due to host change which does not support specific directives.
3. If any of your plugins have hardly coded path to php-cli and new server does not have that, it will return an error as well.
For any case when the access to your site is limited in first place you should enable WP_DEBUG_DISPLAY in your wp-config.php, that will tell you exactly what failed and help you quickly fix that issue.
I am quite sure these three examples above covers all known to me cases and I can confirm that WP_DEBUG helps instantly to spot the issue.
Please, if you think that our plugin caused the issue could you please provide me some details, so we can improve it in future releases?
Currently our plugin has built-in functionality that should prevent such case but it won’t work in examples that I described.
Thank you for that! ??
