• Resolved ikashifmahmood

    (@ikashifmahmood)


    I am trying to migrate the website to new host “Bluehost”

    This is the temp domain on bluehost where i am working https://omm.jfk.mybluehost.me/hospital/wp-admin

    i am trying to import the file via backup url but it gives error

    Bluehost server team is not helping they are asking to contact plugin developer for server requirements and debugging. My debug code is “BMI-YYDNirWq-92502”

    Backup loaded fine on other web hosting via the same backup link that failed on Bluehost

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter ikashifmahmood

    (@ikashifmahmood)

    Error image: https://ibb.co/tDvGCsc

    Plugin Support MixHa

    (@mixha)

    Hello @ikashifmahmood ,

    Please upload the backup file manually to the destination site, and then run Restore. You can manage all of this from the plugin section “Manage & Restore Backups”.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @ikashifmahmood ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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