• Resolved visibrand

    (@visibrand)


    Migration is failing almost immediately.

    Debug code: BMI-yB1Bzsi1-57222

    Thank you Team!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @visibrand ,

    The Super-Quick Migration module failed because it couldn’t download the backup file.

    The URL you provided for download returned a 403 error, which means that the file is protected from unauthorized users.

    ?It can be caused by:
    ?a) Our plugin settings on the website where you created the backup
    ?b) Some security plugin
    ?c) Some firewall (plugin or server-side)
    d) Hosting provider other security solutions (e.g. block .zip files download).

    In our plugin you can find this option (on the website where you created the backup):

    1. Go to section section of the plugin
    2. Allow for migration: https://prnt.sc/pVzI9daRJPFn
    3. Save that section, then open the “Other options” section
    4. Enable alternate download method: https://prnt.sc/1slr41w
    5. Save it as well

    Now you can start restoration with the Super-Quick Migration module once again.

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel, or our Upload Area.

    Let me know if that resolves your issue ??
    Thank you!

    Thread Starter visibrand

    (@visibrand)

    Thank you so much!

    The second option was the issue – both sites had active security software and the site we were copying from wasn’t allowing it.

    Appreciate the great and thorough help!

    Plugin Support MixHa

    (@mixha)

    Hey @visibrand ,

    Glad to hear that the issue is solved and the migration was a success! ??

    If you face any other issues, feel free to open a new thread. And if you like our service, please consider rating it. ??

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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