Migrate licence from development to target site

  • Resolved tomekkie

    (@tomekkie)


    3 months ago

    Hi,

    I have purchased a *Royal Elementor Addons Pro *License ID: 1172438.
    I have installed this on a development site which was:

    https://dev.probudex.pl
    Then I have moved this to target site which is:

    https://probudex.pl

    Exactly speaking – I have changed the both sites with addresses.

    I still want to use the Royal Elementor Addons Pro on *the target site, but the *message says:
    “Your license quota of 1 production site(s) has been reached. If you think this is a mistake please contact support via [email protected]“

    There is no trace of the *Royal Elementor Addons Pro * on the other site.

    The page I need help with: [log in to see the link]

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  • Thread Starter tomekkie

    (@tomekkie)

    A general question is: Can the plugin be used on the development site and then transferred to the production site?

    Thread Starter tomekkie

    (@tomekkie)

    I went to my admin panel at the plugin site and found my sites there and deactivated the wrong site and then entered the licence key on the right site and it works!

Viewing 2 replies - 1 through 2 (of 2 total)
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