Microsoft Bing Shipping Field

Hello @martingonev

Thanks for reaching us,

So far, it seems like you’re having trouble managing the Bing shipping attribute. According to the Bing feed specification, they accept the Google Format for Shipping as we have populated it by default when choosing the Bing Shopping Template.

You can watch this video for a better understanding, which is the same as Google Shopping. Hopefully it will guide you to resolve the issue. Moreover, you can also have a look at their feed specifications.

• This reply was modified 7 months, 1 week ago by Shahed.

Hello Shashed,

thanks for you support. We tried to format the shipping field like in your screenshot, but still get the same message of dissaproved products.

What could be here the problem?

Best Regards,

Martin

Hi @martingonev

Could you please share the feed url and the error generated by Bing?

Hello @mansary

here is the FEED URL: https://gummiketten-shop.com/wp-content/uploads/woo-feed/bing/txt/microsoft-bing.txt

Error in German

Fehlermeldung,”Anzahl”,”Beispiel-ID1″,”Beispiel-ID2″,”Beispiel-ID3″
Das Feld für den Versand ist nicht ordnungsgem?? formatiert.,”6208″,”18497″,”18496″,”18495″

Translation:

Error message, “Number”, “Example-ID1”, “Example-ID2”, “Example-ID3”
The shipping field is not properly formatted., “6208”, “18497”, “18496”, “18495”

Thank you.

Martin

Hello @martingonev

We suggest creating the feed in different formats such as CSV. There may be issues with the TXT format since it is rarely used. Hopefully, the issue has been resolved.

Hello @shahedbd71

thanks for the suggestions. It seems that Microsoft Bing doesn′t support CSV, I tried it but there is no download and it doesn′t work.

Their documentation says:

“Your feed file must be tab-delimited plain text with extensions: TXT, ZIP, GZ, GZIP, TAR.GZ, TGZ. We only support XML files if it is an existing Google-formatted XML file.”

https://help.ads.microsoft.com/apex/index/3/en/51105

Is there another possibility?

Cheers,

Martin

Hello @martingonev,

Thanks for reaching us,

Could you please share the feed link? the might be issue with your file. However, You can also upload a feed in XML format created with the Google Shopping template, as Bing Shopping supports Google Shopping Feed in XML format as well. If you’ve already created a feed for Google Shopping in XML, you can try uploading the same feed in Bing Shopping too.

Hello @shahedbd71

ok, we tested the Google Shopping Template, but get another error: “The shipping field is required”.

Because there are no shipping cost, there is no shipping field in Google Shopping. Here is the feed URL:

https://gummiketten-shop.com/wp-content/uploads/woo-feed/google/xml/adsxpress.xml

Is there something special we have to adjust when the Shipping costs are alwasy 0?

Thanks,

Martin

Hello @martingonev ,

Thanks for reaching us,

Shipping is a required attribute in Bing Shopping. Please include the shipping attribute in your feed after setting up shipping within WooCommerce. And ensure your feed has all the required attributes. Hopefully, your issue will be resolved.

• This reply was modified 6 months, 4 weeks ago by Shahed.
• This reply was modified 6 months, 4 weeks ago by Shahed.

Hi,

We hope you’re having a great experience using CTX Feed. Since we haven’t received any further replies on this topic, we’ll be marking it as resolved for now.

If you have any additional questions or need assistance, feel free to start a new conversation. We’re always here to help!

Best regards,