• Resolved whenwebsiteswork

    (@whenwebsiteswork)


    I am trying to set up tracking for my adds to record conversions (sales) and the value of the sale. I have applied the UET tag to all pages and this is recording purchases but the value is recorded as ‘1’ rather then the value of the order.
    The code below need editing/customizing
    <script>
    window.uetq = window.uetq || [];
    window.uetq.push(‘event’, ”, {‘revenue_value’: Replace_with_Variable_Revenue_Function(), ‘currency’: ‘GBP’});
    </script>

    I amn stuck as to what to replace the variable revenue function with, any body any experience with bing adds and tracking order values

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hi @whenwebsiteswork

    Thanks for reaching out!

    I amn stuck as to what to replace the variable revenue function with, any body any experience with bing adds and tracking order values

    Can you please check your steps in setting up Microsoft Advertising (Bing Ads) based on this support documentation?

    Let us know how it goes!

    Thread Starter whenwebsiteswork

    (@whenwebsiteswork)

    Hi

    Thanks for replying, yes these steps have been followed, however when you choose ‘Conversion Action May Vary’ it pops up with a warning ‘
    “You’ll need to customize your UET tag tracking code to report variable revenue” this is the bit i am stuck on as it records sales but not the value, I have now copied the code from the examples on the documentation again to track from both the JS Function and HTML to see what it produces but suspect it will still not show the value of any sales, will keep you informed, by the way the UET Help tagger shows it is working fine.

    Hi there @whenwebsiteswork ??

    Thanks for replying, yes these steps have been followed

    You are welcome, thank you for clarifying.

    by the way the UET Help tagger shows it is working fine.

    Thanks for reaching back. From what it appears, tracking is set up and working as expected. (screenshot directly linked here, for reference)

    however when you choose ‘Conversion Action May Vary’ it pops up with a warning ‘
    “You’ll need to customize your UET tag tracking code to report variable revenue” this is the bit i am stuck on as it records sales but not the value, I have now copied the code from the examples on the documentation again to track from both the JS Function and HTML to see what it produces but suspect it will still not show the value of any sales, will keep you informed

    Meanwhile, what were the results on this so far?
    Here’s some background on why not all conversions are being reported, and the related “Diagnostics” page from the documentation.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Thread Starter whenwebsiteswork

    (@whenwebsiteswork)

    Hi

    I am still having the issue, i can record the conversions but not the real value of the conversion as i cant find the parameter i need to replace in the code – Update the revenue_value parameter with the real revenue value associated with the conversion.

    I have tried Google tag manager and still same issue, i would have thought it was commonplace to record the value of sales via Microsoft ads but there are no plugins or tutorials that seem to work?

    Hi there @whenwebsiteswork ??

    I am still having the issue, i can record the conversions but not the real value of the conversion as i cant find the parameter i need to replace in the code – Update the revenue_value parameter with the real revenue value associated with the conversion.

    Thanks for reaching out, let’s figure out why things are not lining up!

    Kindly note that Microsoft Ads requires to set up a UET tag and a purchase conversion separately.

    Just to clarify, were you able to follow the instructions for setting up the purchase conversion, as detailed here?

    Looking forward to your response!

    Thread Starter whenwebsiteswork

    (@whenwebsiteswork)

    Hi

    I have the UET installed and working, i can record conversions but not the value, the link in your last reponse does not work but i have followed all the documentation, the UET tag help shows its working fine but it does not record variable values.

    Hi there @whenwebsiteswork,

    I have the UET installed and working, i can record conversions but not the value, the link in your last reponse does not work but i have followed all the documentation, the UET tag help shows its working fine but it does not record variable values.

    Thank you for reaching back about this. Here is the link to the related documentation, that was missed in my previous response here.

    From what I gather, you were able to follow the instructions there, but conversion values for variable products are still missing. Correct?

    Could you please check what is the typical accuracy reported? Instruction on how to check this are linked here.

    Let us know how that goes!

    Thread Starter whenwebsiteswork

    (@whenwebsiteswork)

    Hi

    Thanks, yes i have setup from your link for variable tracking, your 2nd link above is for Pixel Manager pro which I am not using, i have tracking setup for google shopping without pixel manager

    Hi there @whenwebsiteswork ??

    Thanks, yes i have setup from your link for variable tracking, your 2nd link above is for Pixel Manager pro which I am not using, i have tracking setup for google shopping without pixel manager

    Thank you for elaborating further. Just to clarify, this forum is for the WooCommerce plugin.

    Since you are not using the Pixel Manager Pro either, I suggest getting in touch with the support channel of the plugin in use at your store.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Thread Starter whenwebsiteswork

    (@whenwebsiteswork)

    Hi

    I am using the woocommerce plugin? Just not Pixel manager

    Hi,

    …I amn stuck as to what to replace the variable revenue function with, any body any experience with bing adds and tracking order values

    I am using the woocommerce plugin? Just not Pixel manager

    To check better, please share a copy of your site’s System Status Report: You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”, thanks.

    Thread Starter whenwebsiteswork

    (@whenwebsiteswork)

    
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    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    Order datastore: WC_Order_Data_Store_CPT
    
    ### WC Pages ###
    
    Shop base: #9 - /shop
    Basket: ? Page does not contain the [woocommerce_cart] shortcode or the woocommerce/cart block.
    Checkout: ? Page does not contain the [woocommerce_checkout] shortcode or the woocommerce/checkout block.
    My account: #12 - /my-account
    Terms and conditions: #2735 - /terms-and-conditions
    
    ### Theme ###
    
    Name: Hello Elementor Child
    Version: 1.0.1
    Author URL: https://elementor.com/
    Child Theme: ?
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 2.5.0 – 2.6.1 is available
    Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: hello-theme-child-master/woocommerce/emails/admin-cancelled-order.php
    hello-theme-child-master/woocommerce/emails/admin-failed-order.php
    hello-theme-child-master/woocommerce/emails/admin-new-order.php
    hello-theme-child-master/woocommerce/emails/customer-completed-order.php
    hello-theme-child-master/woocommerce/emails/customer-invoice.php
    hello-theme-child-master/woocommerce/emails/customer-new-account.php
    hello-theme-child-master/woocommerce/emails/customer-note.php
    hello-theme-child-master/woocommerce/emails/customer-on-hold-order.php
    hello-theme-child-master/woocommerce/emails/customer-processing-order.php
    hello-theme-child-master/woocommerce/emails/customer-refunded-order.php
    hello-theme-child-master/woocommerce/emails/customer-reset-password.php
    hello-theme-child-master/woocommerce/emails/email-addresses.php
    hello-theme-child-master/woocommerce/emails/email-customer-details.php
    hello-theme-child-master/woocommerce/emails/email-downloads.php
    hello-theme-child-master/woocommerce/emails/email-footer.php
    hello-theme-child-master/woocommerce/emails/email-header.php
    hello-theme-child-master/woocommerce/emails/email-order-details.php
    hello-theme-child-master/woocommerce/emails/email-order-items.php
    hello-theme-child-master/woocommerce/emails/email-styles.php
    hello-theme-child-master/woocommerce/emails/plain/admin-cancelled-order.php
    hello-theme-child-master/woocommerce/emails/plain/admin-failed-order.php
    hello-theme-child-master/woocommerce/emails/plain/admin-new-order.php
    hello-theme-child-master/woocommerce/emails/plain/customer-completed-order.php
    hello-theme-child-master/woocommerce/emails/plain/customer-invoice.php
    hello-theme-child-master/woocommerce/emails/plain/customer-new-account.php
    hello-theme-child-master/woocommerce/emails/plain/customer-note.php
    hello-theme-child-master/woocommerce/emails/plain/customer-on-hold-order.php
    hello-theme-child-master/woocommerce/emails/plain/customer-processing-order.php
    hello-theme-child-master/woocommerce/emails/plain/customer-refunded-order.php
    hello-theme-child-master/woocommerce/emails/plain/customer-reset-password.php
    hello-theme-child-master/woocommerce/emails/plain/email-addresses.php
    hello-theme-child-master/woocommerce/emails/plain/email-customer-details.php
    hello-theme-child-master/woocommerce/emails/plain/email-downloads.php
    hello-theme-child-master/woocommerce/emails/plain/email-order-details.php
    hello-theme-child-master/woocommerce/emails/plain/email-order-items.php
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-12-15 12:12:09 +00:00
    Options: ?
    Notes: 73
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Canceled: 8
    Oldest: 2022-11-23 14:46:33 +0000
    Newest: 2022-12-10 15:16:03 +0000
    
    Complete: 5,697
    Oldest: 2022-11-14 09:42:07 +0000
    Newest: 2022-12-14 12:55:00 +0000
    
    Failed: 5
    Oldest: 2022-11-02 00:12:18 +0000
    Newest: 2022-12-14 12:09:54 +0000
    
    Pending: 4
    Oldest: 2022-12-14 13:10:00 +0000
    Newest: 2022-12-21 06:47:36 +0000
    
    ### Status report information ###
    
    Generated at: 2022-12-14 12:59:25 +00:00
    

    Hi,

    Thanks for the info. It appears the plugin related to this is Pixel Manager for WooCommerce it is not the Pro version of it, my recommendation is to reach out to their specific plugin forum here.

    I hope this points you in the right direction.

Viewing 13 replies - 1 through 13 (of 13 total)
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