Metaslider stopped showing captions and linking to a URL

Hi,

Based on the link you provided, the slideshow seems to work find on my end and is still showing captions and have their links on – https://share.getcloudapp.com/8Lu12nAQ

Can you provide us the steps on what you did, for us to replicate the issue?

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

I’m also seeing this issue on our site, https://www.wellspresbyterian.org/, using MetaSlider Version 3.27.13 with WordPress 6.1 and PHP 7.4.

When Captions are set to “Media library caption” for the first five slides, no caption appears; for subsequent slides they appear. All slides have a Caption in the Media Library.

For a slide that doesn’t display a caption, when I set Caption to “Enter manually” (which automatically enters the Caption text from the Media Library), the caption does appear on the slider. So that’s a work-around, but it shouldn’t be needed.

I see in the HTML that the <div class=”caption-wrap”> block is not even generated for the problem slides.

I also turned on WordPress debugging and didn’t see any obvious problems in the debug. log file.

The issue is totally repeatable on our site. If you would like more information, please let me know. Thanks!

Hi @larrydaniele

Thanks for using MetaSlider.

Can I ask you to open a new issue, please? Let us know if you can re-create this issue on 2nd slideshow or 2nd website.

This issue is 10+ weeks old and involved the user not being able to enter captions in the admin area. This sounds like a different issue and involves the frontend display.

OK, I’ll write this up separately.

• This reply was modified 2 years ago by Larry Daniele. Reason: Realized the problem I reported still exists