• I have added the Meta pixel, API key, and the meta tag for domain verification but none of them are showing in the html sourse/meta pixel helper. Please help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author PixelYourSite

    (@pixelyoursite)

    Please don’t post the same thing twice. I already answer your question:

    1. Clear caches.
    2. If you use a consent plugin, agree to tracking.
    3. Don’t test with an excluded role (we have such options on the plugin’s main page).
    4. Don’t use an ad blocker.
    5. Check for JS errors in the browser console. They can break our tags.
    6. Such a problem can be related to a conflict with another plugin, or the theme. To find out, disable plugins one by one, and test your tags. Replace the theme with a default theme, and test your tags.
    Thread Starter hannapmumarketer

    (@hannapmumarketer)

    • Cleared cache, still no pixel.
    • No consent plugin used.
    • No ad blocker used.
    • The meta pixel and actual meta tag cannot be seen in the HTML source.
    • The last bullet point I’m afraid something I can’t do. Is there anything else to do to fix this?
    Plugin Author PixelYourSite

    (@pixelyoursite)

    There are indeed several JS errors I can see on the site. I can’t tell what triggers them, it must be one of the plugins, or the theme.

Viewing 3 replies - 1 through 3 (of 3 total)
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