Meta Pixel cant be formatted

Hi,

I’ve seen similar cases like this, and the first step is disconnect and reconnect your site – that tends to solve many issues. Let us know if this worked for you.

If that does not make a difference, please share a copy of your site’s System Status? So that we can better understand this case, you can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

Thanks.

WordPress environmentWordPress address (URL):https://mettleandsilver.comSite address (URL):https://mettleandsilver.comWooCommerce version:7.3.0WooCommerce REST API package:?7.3.0?/home4/mettlea1/public_html/wp-content/plugins/woocommerce/includesWooCommerce Blocks package:?9.5.0?/home4/mettlea1/public_html/wp-content/plugins/woo-gutenberg-products-block/Action Scheduler package:?3.5.2?/home4/mettlea1/public_html/wp-content/plugins/mailchimp-for-woocommerce/includes/vendor/action-schedulerLog directory writable:?/home4/mettlea1/public_html/wp-content/uploads/wc-logs/WordPress version:6.1.1WordPress multisite:–WordPress memory limit:512 MBWordPress debug mode:–WordPress cron:Language:en_USExternal object cache:–

Server environmentServer info:ApachePHP version:7.4.33PHP post max size:516 MBPHP time limit:60PHP max input vars:1000cURL version:7.87.0, OpenSSL/1.1.1sSUHOSIN installed:–MySQL version:5.7.23-23Max upload size:512 MBDefault timezone is UTC:fsockopen/cURL:SoapClient:DOMDocument:GZip:Multibyte string:Remote post:Remote get:

DatabaseWooCommerce database version:7.3.0Database prefix?_WWG_Total Database Size?62.70MBDatabase Data Size?50.44MBDatabase Index Size?12.26MB_WWG_woocommerce_sessions?Data: 5.44MB + Index: 0.16MB + Engine MyISAM_WWG_woocommerce_api_keys?Data: 0.01MB + Index: 0.01MB + Engine MyISAM_WWG_woocommerce_attribute_taxonomies?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_woocommerce_downloadable_product_permissions?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_woocommerce_order_items?Data: 0.25MB + Index: 0.12MB + Engine MyISAM_WWG_woocommerce_order_itemmeta?Data: 1.70MB + Index: 1.30MB + Engine MyISAM_WWG_woocommerce_tax_rates?Data: 0.00MB + Index: 0.01MB + Engine MyISAM_WWG_woocommerce_tax_rate_locations?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_woocommerce_shipping_zones?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_woocommerce_shipping_zone_locations?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_woocommerce_shipping_zone_methods?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_woocommerce_payment_tokens?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_woocommerce_payment_tokenmeta?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_woocommerce_log?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_actionscheduler_actions?Data: 1.88MB + Index: 0.81MB + Engine MyISAM_WWG_actionscheduler_claims?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_actionscheduler_groups?Data: 0.00MB + Index: 0.01MB + Engine MyISAM_WWG_actionscheduler_logs?Data: 1.24MB + Index: 0.84MB + Engine MyISAM_WWG_commentmeta?Data: 0.01MB + Index: 0.01MB + Engine MyISAM_WWG_comments?Data: 0.40MB + Index: 0.13MB + Engine MyISAM_WWG_failed_jobs?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_links?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_mailchimp_carts?Data: 0.13MB + Index: 0.01MB + Engine MyISAM_WWG_mailchimp_jobs?Data: 1.67MB + Index: 0.04MB + Engine MyISAM_WWG_options?Data: 11.37MB + Index: 1.18MB + Engine MyISAM_WWG_postmeta?Data: 12.19MB + Index: 4.16MB + Engine MyISAM_WWG_posts?Data: 4.01MB + Index: 0.48MB + Engine MyISAM_WWG_queue?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_termmeta?Data: 0.15MB + Index: 0.08MB + Engine MyISAM_WWG_terms?Data: 0.01MB + Index: 0.02MB + Engine MyISAM_WWG_term_relationships?Data: 0.11MB + Index: 0.25MB + Engine MyISAM_WWG_term_taxonomy?Data: 0.01MB + Index: 0.01MB + Engine MyISAM_WWG_um_metadata?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_usermeta?Data: 1.75MB + Index: 0.98MB + Engine MyISAM_WWG_users?Data: 0.07MB + Index: 0.08MB + Engine MyISAM_WWG_wcpdf_invoice_number?Data: 0.02MB + Index: 0.00MB + Engine InnoDB_WWG_wcpdf_packing_slip_number?Data: 0.02MB + Index: 0.00MB + Engine InnoDB_WWG_wc_admin_notes?Data: 0.05MB + Index: 0.00MB + Engine MyISAM_WWG_wc_admin_note_actions?Data: 0.02MB + Index: 0.01MB + Engine MyISAM_WWG_wc_category_lookup?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_wc_customer_lookup?Data: 0.03MB + Index: 0.02MB + Engine MyISAM_WWG_wc_download_log?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_wc_order_coupon_lookup?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_wc_order_product_lookup?Data: 0.25MB + Index: 0.23MB + Engine MyISAM_WWG_wc_order_stats?Data: 0.05MB + Index: 0.04MB + Engine MyISAM_WWG_wc_order_tax_lookup?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_wc_product_attributes_lookup?Data: 0.02MB + Index: 0.02MB + Engine InnoDB_WWG_wc_product_download_directories?Data: 0.02MB + Index: 0.02MB + Engine InnoDB_WWG_wc_product_meta_lookup?Data: 0.18MB + Index: 0.25MB + Engine MyISAM_WWG_wc_rate_limits?Data: 0.02MB + Index: 0.02MB + Engine InnoDB_WWG_wc_reserved_stock?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_wc_tax_rate_classes?Data: 0.00MB + Index: 0.01MB + Engine MyISAM_WWG_wc_webhooks?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_woocommerce_square_customers?Data: 0.00MB + Index: 0.00MB + Engine MyISAM_WWG_wpforms_logs?Data: 0.02MB + Index: 0.00MB + Engine InnoDB_WWG_wpforms_tasks_meta?Data: 0.04MB + Index: 0.01MB + Engine MyISAM_WWG_wpml_mails?Data: 5.52MB + Index: 0.00MB + Engine InnoDB_WWG_yoast_indexable?Data: 1.52MB + Index: 0.70MB + Engine InnoDB_WWG_yoast_indexable_hierarchy?Data: 0.11MB + Index: 0.16MB + Engine InnoDB_WWG_yoast_migrations?Data: 0.02MB + Index: 0.02MB + Engine InnoDB_WWG_yoast_primary_term?Data: 0.02MB + Index: 0.03MB + Engine InnoDB_WWG_yoast_seo_links?Data: 0.11MB + Index: 0.03MB + Engine InnoDB

Post Type Countsattachment?1758custom_css?1feedback?5jetpack_migration?2jp_img_sitemap?1jp_sitemap?1jp_sitemap_master?1jp_vid_sitemap?1nav_menu_item?12page?18post?1product?533product_variation?276revision?148shop_coupon?6shop_order?613shop_order_refund?8um_directory?1um_form?3wp_block?8wp_global_styles?1wpforms?1wpt_product_table?1wwp_requests?238

SecuritySecure connection (HTTPS):Hide errors from visitors

Active plugins (28)CAPTCHA 4WP?by WP White Security – 7.1.1Akismet Anti-Spam?by Automattic – 5.0.2The Bluehost Plugin?by Bluehost – 2.12.19Cost of Goods for WooCommerce?by WPFactory – 2.8.9Facebook for WooCommerce?by Facebook – 3.0.10Jetpack?by Automattic – 11.8Mailchimp for WooCommerce?by Mailchimp – 2.7.6Image optimization service by Optimole?by Optimole – 3.5.6OptinMonster?by OptinMonster Popup Builder Team – 2.12.1SKU Generator for WooCommerce?by WP Wham – 1.6.0Orbit Fox Companion?by Themeisle – 2.10.22TrustPulse API?by – 1.0.7Ultimate Member?by Ultimate Member – 2.5.3UpdraftPlus - Backup/Restore?by UpdraftPlus.Com, DavidAnderson – 1.22.24Quantity Plus Minus Button for WooCommerce by CodeAstrology?by CodeAstrology Team – 1.1.5WooCommerce Blocks?by Automattic – 9.5.0Advanced Order Export For WooCommerce?by AlgolPlus – 3.3.3WOO Product Table Pro?by CodeAstrology – 7.0.7WooCommerce Coupon Shortcodes?by itthinx, proaktion – 1.26.0WooCommerce PayPal Payments?by WooCommerce – 2.0.2PDF Invoices & Packing Slips for WooCommerce?by WP Overnight – 3.3.2WooCommerce Shipping & Tax?by WooCommerce – 2.2.2Wholesale For WooCommerce?by wpexpertsio – 2.1.1WooCommerce?by Automattic – 7.3.0WP Mail Logging?by SendLayer – 1.10.5WP Super Cache?by Automattic – 1.9.3WPForms Lite?by WPForms – 1.7.9.1YITH WooCommerce Quick View?by YITH – 1.23.0

Inactive plugins (3)Disable Real MIME Check?by Sergey Biryukov – 1.0WooCommerce Admin?by WooCommerce – 3.3.2WooCommerce PayPal Checkout Gateway?by WooCommerce – 2.1.3

Dropin Plugins (1)advanced-cache.php?advanced-cache.php

Must Use Plugins (3)Endurance Browser Cache?by Mike Hansen – 0.4Endurance Page Cache?by Mike Hansen – 2.2SSO?by Garth Mortensen, Mike Hansen – 0.4

SettingsAPI enabled:Force SSL:–CurrencyUSD ($)Currency positionleftThousand separator,Decimal separator.Number of decimals2Taxonomies: Product typesexternal (external), grouped (grouped), simple (simple), variable (variable)Taxonomies: Product visibilityexclude-from-catalog (exclude-from-catalog), exclude-from-search (exclude-from-search), featured (featured), outofstock (outofstock), rated-1 (rated-1), rated-2 (rated-2), rated-3 (rated-3), rated-4 (rated-4), rated-5 (rated-5)Connected to WooCommerce.com:Enforce Approved Product Download Directories:–Order datastore:WC_Order_Data_Store_CPT

WooCommerce pagesShop base:#4 - /shop/Cart:#5 - /cart/Checkout:#6 - /checkout/My account:#7 - /my-account/Terms and conditions:?Page not set

ThemeName:Shop IsleVersion:1.1.62Author URL:https://themeisle.comChild theme:?– If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See:?How to create a child themeWooCommerce support:

TemplatesOverrides:?–

SKU Generator SettingsSKU Generator for WooCommerce:?yesNumber generation:?product_idSequential number generation counter:?1Prefix:?Minimum number length:?0Suffix:?Variable products variations:?as_variableTemplate:?{category_prefix}{tag_prefix}{prefix}{sku_number}{suffix}{tag_suffix}{category_suffix}{variation_suffix}Automatically generate SKU for new products:?yesDelay SKU generation till product is published:?noGenerate SKUs only for products with empty SKU:?noAllow duplicate SKUs:?noSearch by SKU:?yesSearch by SKU: Algorithm:?posts_searchAdd SKU to customer emails:?yesEnable/Disable:?noSequential numbering on per category basis:?noUse Yoast primary categories:?noBelt Buckles:?Suffix:?Counter:?1Bracelets and Cuffs:?Suffix:?Counter:?1Chains & Charms:?Suffix:?Counter:?1Gold Necklaces:?Suffix:?Counter:?1Made to Order:?Suffix:?Counter:?1New This Week:?Suffix:?Counter:?1Pendants:?Suffix:?Counter:?1Piercing Jewelry:?Suffix:?Counter:?1Rings:?Suffix:?Counter:?1Rose Gold Threaded Gemstones:?Suffix:?Counter:?1Rose Gold Threadless Gemstones:?Suffix:?Counter:?1Seam Rings:?Suffix:?Counter:?1stacker rings:?Suffix:?Counter:?1Standard Earrings:?Suffix:?Counter:?1statement rings:?Suffix:?Counter:?1Stretched Lobes:?Suffix:?Counter:?1Threaded Gemstones:?Suffix:?Counter:?1Threadless Classics:?Suffix:?Counter:?1Threadless Gemstones:?Suffix:?Counter:?1Traditional Jewelry:?Suffix:?Counter:?1Under $80:?Suffix:?Counter:?1White Gold Threaded Gemstones:?Suffix:?Counter:?1White Gold Threadless Gemstones:?Suffix:?Counter:?1Yellow Gold Threaded Gemstones:?Suffix:?Counter:?1Yellow Gold Threadless Gemstones:?Suffix:?Counter:?1Enable/Disable:?no14kt:?Suffix:?14kt gold:?Suffix:?14kt rose:?Suffix:?16ga:?Suffix:?18kt gold:?Suffix:?22kt gold:?Suffix:?6.5:?Suffix:?agate:?Suffix:?amethyst:?Suffix:?aquamarine:?Suffix:?bi-color:?Suffix:?black:?Suffix:?black rutile quartz:?Suffix:?blood orange:?Suffix:?bloodstone:?Suffix:?blue:?Suffix:?blue sapphire:?Suffix:?bolo:?Suffix:?brass:?Suffix:?bronze:?Suffix:?brush finish:?Suffix:?chain:?Suffix:?chain ring:?Suffix:?chains:?Suffix:?charm:?Suffix:?charms:?Suffix:?chrysocolla:?Suffix:?citrine:?Suffix:?clear quartz:?Suffix:?copper:?Suffix:?crazy lace agate:?Suffix:?dangle earrings:?Suffix:?dendritic:?Suffix:?dendritic quartz:?Suffix:?diamond:?Suffix:?ear piercing:?Suffix:?earring:?Suffix:?earrings:?Suffix:?elephant:?Suffix:?emerald:?Suffix:?etch:?Suffix:?etching:?Suffix:?ethiopian opal:?Suffix:?file finish:?Suffix:?Fleur De Lis:?Suffix:?garnet:?Suffix:?geo cut:?Suffix:?geo sapphire:?Suffix:?geometric:?Suffix:?gold:?Suffix:?green sapphire:?Suffix:?grey:?Suffix:?grey diamond:?Suffix:?grey spinel:?Suffix:?hand:?Suffix:?hexagon:?Suffix:?iolite:?Suffix:?iron in topaz:?Suffix:?keum-boo:?Suffix:?kyanite:?Suffix:?laboradorite:?Suffix:?lavender spinel:?Suffix:?link:?Suffix:?madagascar sapphire:?Suffix:?made to order:?Suffix:?moonstone:?Suffix:?necklace:?Suffix:?obsidian:?Suffix:?ooak:?Suffix:?opal:?Suffix:?oval sapphire:?Suffix:?oxidized:?Suffix:?patina:?Suffix:?pearl:?Suffix:?pendant:?Suffix:?pink:?Suffix:?pink sapphire:?Suffix:?pink spinel:?Suffix:?plugs:?Suffix:?poison:?Suffix:?prongs:?Suffix:?pyramid:?Suffix:?pyrite:?Suffix:?quartz:?Suffix:?reticulated silver:?Suffix:?rhodolite garnet:?Suffix:?ring:?Suffix:?rings:?Suffix:?rose:?Suffix:?rose cut:?Suffix:?rose godl:?Suffix:?rose gold:?Suffix:?ruby:?Suffix:?ruby sapphire:?Suffix:?rutilated quartz:?Suffix:?salt and pepper diamond:?Suffix:?sapphire:?Suffix:?sapphires:?Suffix:?seam ring:?Suffix:?silver:?Suffix:?silver dust:?Suffix:?simple dot:?Suffix:?size 10:?Suffix:?size 5 1/4:?Suffix:?size 6:?Suffix:?size 6.5:?Suffix:?size 7:?Suffix:?size 7.5:?Suffix:?size 8:?Suffix:?smoky quartz:?Suffix:?spinel:?Suffix:?sterling:?Suffix:?sterling silver:?Suffix:?stretched ears:?Suffix:?teal:?Suffix:?teal sapphire:?Suffix:?teardrop:?Suffix:?terra cotta:?Suffix:?threadless:?Suffix:?threadless edn:?Suffix:?threadless end:?Suffix:?tourmalinated quartz:?Suffix:?tourmaline:?Suffix:?trillion:?Suffix:?tsavorite:?Suffix:?two finger ring:?Suffix:?umba sapphire:?Suffix:?white gold:?Suffix:?winza:?Suffix:?yellow:?Suffix:?yellow gold:?Suffix:?

WooCommerce PayPal PaymentsOnboardedShop country codeUSWooCommerce currency supportedAdvanced Card Processing available in countryPay Later messaging available in countryWebhook statusVault enabledLogging enabledReference Transactions–Used PayPal Checkout pluginTracking enabled–

AdminEnabled Features:activity-panels, analytics, coupons, customer-effort-score-tracks, experimental-products-task, experimental-import-products-task, experimental-fashion-sample-products, shipping-smart-defaults, shipping-setting-tour, homescreen, marketing, multichannel-marketing, mobile-app-banner, navigation, onboarding, onboarding-tasks, remote-inbox-notifications, remote-free-extensions, payment-gateway-suggestions, shipping-label-banner, subscriptions, store-alerts, transient-notices, woo-mobile-welcome, wc-pay-promotion, wc-pay-welcome-pageDisabled Features:minified-js, new-product-management-experience, settingsDaily Cron:?Next scheduled: 2023-02-10 16:01:42 -06:00Options:Notes:106Onboarding:completed

Action SchedulerVersion:3.5.2Data store:ActionScheduler_DBStoreAction Status?CountOldest Scheduled DateNewest Scheduled DateCanceled?92023-01-25 11:44:21 -06002023-01-25 12:11:23 -0600Complete?3,2262023-01-17 21:48:40 -06002023-02-09 18:53:15 -0600Failed?1,4582022-07-02 15:46:58 -05002023-02-08 07:44:29 -0600Pending?102023-02-09 22:56:08 -06002023-02-16 17:22:40 -0600

Status report informationGenerated at:?2023-02-09 18:59:44 -06:00

so this is the system status report, ive tried disconnecting/reconnecting and that doesnt seem to do the job. Ive gotten this message from the Meta side

any more thoughts with that additional info? the website is functional right now, if that helps

Sorry this got lost in our backlog. Did you still need help here?