Meta appearing blank

  • Hello,

    This plug-in is appearing blank for me after the initial install, regardless of whether my cache is cleared. I am at the latest PHP version and have no ad-block. Any help would be appreciated!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Marija

    (@marijastuntcoders)

    Hello, and thank you for reaching out.

    Can you share the following:

    • The version number of PHP
    • The version number of your WordPress installation
    • The version number the plugin

    Also, can you enable and share your site’s debug.log?

    Kind regards,
    Marija

    Thread Starter notthisagain

    (@notthisagain)

    PHP version is 8.2.27 (Supports 64bit values)

    WordPress version is 6.7.2

    Plug-in version is Version 4.1.1

    My debug file is empty

    Plugin Support Marija

    (@marijastuntcoders)

    Hi @notthisagain ,

    Can you try disabling the cache plugin(s) as well, before trying?to reconnect?to your page??

    If that does not work – please share your Apache and/or PHP log.

    Kind regards,
    Marija

    Thread Starter notthisagain

    (@notthisagain)

    Hello Marija, hope you are well,

    I have disabled the cach plug-in momentarily and the issue still persisted. My debug file now only has:

    2025-02-26 03:05:34 UTC [apache][authz_core:error] [pid 47510] [client 52.164.201.144:12136] AH01630: client denied by server configuration: /home/customer/www/livelikeloyalty.co.uk/public_html/wp-content/uploads/index.php
    ?
    2025-02-26 03:05:34 UTC [apache][authz_core:error] [pid 47510] [client 52.164.201.144:12136] AH01630: client denied by server configuration: /home/customer/www/livelikeloyalty.co.uk/public_html/wp-content/uploads/Index.php

    Please provide me with a secure way to share my PHP logs if you need.

    Plugin Support iodic

    (@iodic)

    Hi, thank you for posting those entries. Unfortunately, they are not related to the issue we are looking at.

    Can you also share the PHP logs, please? You can email them to [email protected].

    Best,
    Marko

    • This reply was modified 2 days, 17 hours ago by iodic.
Viewing 5 replies - 1 through 5 (of 5 total)
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