• Even with ALL modules disabled, it makes several things worse
    without clearly letting the user know how to enable/disable this
    (somewhere else than the modules, a setting or is it just a bug)?…

    Like my (Block) theme and the Minicart from Merchant worked great
    (+ a PHP snippet I had added to prevent items that I had limited
    to max 1 purchase, to update the button and show it was already in cart),
    adding items to the cart and opening the fly-out cart
    on archive/shop pages, but now it has disabled that, and you get
    an ugly inline “view cart” message beneath the Add To Cart button,
    and no checkmark or text change to the ATC button after adding,
    neither after refreshing the page..

    …and it also doesn’t show a check-mark anymore
    (plus I had the ATC button disabled after 1
    of the same digital product was added to cart, and that’s also
    gone… so there’s no indication for the viewer that it’s already
    in their cart and only 1 can be bought…)

    Then I look for a setting or module, but can’t find what’s wrong,
    plus I disable all of them and purge cache and no change…!
    Nor does this plugin give a better alternative in terms of
    – a fly-out (Ajax) mini-cart
    – and Ajax live updating of ATC buttons, when
    a product has already been bought

    So bugs, worsening experience, no clarity on what it’s doing behind the scenes,
    illogical counter-intuitive choices and no better (instead worse)
    in key areas than a free plugin and small PHP snippets I had already ??

Viewing 1 replies (of 1 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @yesyeswordpress,

    I am truly sorry to hear about the inconvenience you’ve experienced.

    After carefully reviewing the description you shared, the issue appears to be quite unusual, and it’s unlikely that ShopLentor is the direct cause.

    It’s possible that the problem is due to a conflict with your theme or another third-party plugin. That’s why the issue persisted even after disabling the ShopLentor modules.

    We value your feedback and wish you had reached out to us earlier, as we would have been more than happy to investigate the issue and provide a prompt solution.

    That said, we are still committed to resolving the issue if you allow us to help you.

    Please don’t hesitate to let us know how we can help.

    Wishing you a wonderful day ahead!

    Kind regards,
    Tarek

Viewing 1 replies (of 1 total)
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