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  • Plugin Author Marcin

    (@marcinlawrowski)

    Admin of your WordPress installation is running very slow and this affects performance of requests that are started by the chat. Try to figure out what makes this. Maybe some other plugin or your own customization. I have no possibility to debug this on the server side. I think the poor performance of the administrative panel is causing poor performance of the chat. Let me know if you detect something. I’d be glad to help.

    Thanks!

    Plugin Author Marcin

    (@marcinlawrowski)

    In current version of the chat try to switch to dedicated lightweight back-end script. It can be set on Settings -> Wise Chat Settings page, select Advanced tab and then select “Lightweight AJAX” from the dropdown list and save settings. CPU load is much lower in this mode. You can also change “Refresh Time” to higher value (the same tab).

    Marcin

Viewing 2 replies - 1 through 2 (of 2 total)
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