Message to the customer

  • Resolved keyascii

    (@keyascii)


    3 years, 9 months ago

    Hello,
    I have seen that when I confirm an appointment, I can type an internal note. Should be useful if I could pur also a note for the customer in case, for example, I change da time or date of the appointment.
    Is this feature included in any addon or it doen’t exist at all?
    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Bookly

    (@ladela)

    Hello,

    Thank you for your message.

    If you change the date and time for the appointment, you can Send notification via Appointments section, so your customers will get email notification with new details.

    Or do you mean that such internal note option should be presented in Customers section as well?

    Will be waiting for your reply.

    Thread Starter keyascii

    (@keyascii)

    Thank you for your reply. Yes I mean this. Sending a note to the customer to pay attention to the new date or time of the new reservation so that he can accept or decline new appointment.
    Thanks a lot in advance

    Plugin Author Bookly

    (@ladela)

    Hello, we’d love to help you here but we can’t. We are restricted from providing any support for the PRO version here. For PRO or commercial product support please contact us directly on our site. This includes any pre-sales topics as well. I am sure we will have no problem supporting you on our own site. Many thanks!

    • This reply was modified 3 years, 9 months ago by Bookly.
    Thread Starter keyascii

    (@keyascii)

    Ok thank you

    • This reply was modified 3 years, 9 months ago by keyascii.
Viewing 4 replies - 1 through 4 (of 4 total)
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