message text not shown in the email

  • hi,

    When we reject the order request, the message of why the product is been rejected doesn’t reach the client in email either in the user seccion.
    Can you help us with this?

    also when a new order request enters, we don’t recieve a notification in the dashboard (red number).

    Waiting for your answer thanks.

    The page I need help with: [log in to see the link]

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