Message Rejected – Amazon SES

  • Resolved qwik3r

    (@qwik3r)


    2 years, 8 months ago

    Hello,

    I’m using the AmazonSES option and receiving the following error while trying to send a test email:

    SimpleEmailService::sendRawEmail(): Sender – MessageRejected: Email address is not verified. The following identities failed the check in region US-EAST-1: [email protected] Request Id: def3c069-eddf-47dd-8981-xxxxxx.

    I have verified my domain AND the sending email in Amazon SES so not sure what the issue is.

    • This topic was modified 2 years, 8 months ago by qwik3r.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    Hello @qwik3r,

    It seems like you are on Sandbox mode. If you are on Sandbox Mode then you can send emails to yourself or the verified addresses. Kindly follow the documentation to move out from Sandbox mode: https://docs.aws.amazon.com/ses/latest/dg/request-production-access.html

    Thank you and have a good day!

    Thread Starter qwik3r

    (@qwik3r)

    Thanks. It wasn’t really very clear that while in Sandbox mode if you could send to other emails. It said “verified” emails which I wasn’t sure if that meant you as the sender had to be verified. I did follow the instructions to get production access but subsequently was denied…I think because I neglected to fill anything out and just hit request. Good to know though for the future should I decide to try this again.

    Plugin Support Amimul Ihsan

    (@amimulihsanmahdi)

    Hello @qwik3r,

    The message was coming through API calls from Amazon SES and thus Fluent SMTP does not have any control over this. The message is returned by Amazon SES

Viewing 3 replies - 1 through 3 (of 3 total)
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