Message: “Please install WooCommerce & try again”

  • Resolved dudasypreguntas

    (@dudasypreguntas)


    2 years, 3 months ago

    Dear all,
    I have been creating my web in localhost/wordpress/wp-admin/. Yesterday I have uninstalled the pluging Woocommerce and now when I try to access I get the message: “Please install WooCommerce & try again” (nothing about my web is showed).

    Please do you have any idea what to do to solve this problem? I don′t know how to install again the plugin if I can′t access to the panel of wordPress.
    Really appreciated any tip or solution you can provide me.

    Thanks a lot!!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Mirko P.

    (@rainfallnixfig)

    Hi @dudasypreguntas,

    Thanks for reaching out!

    Can you clarify at what point you get the message to intall WooCommerce again? Is it when you access your WordPress dashboard? Can you provide us with a full-screen uncropped screenshot of the error message? This will help us understand the issue better, and we can provide you with further guidance.

    I recommend https://snipboard.io for easily sharing screenshots – please follow the instructions on that page, then paste the URL in this thread. It works with Chrome, Firefox, Safari, and Edge browsers.

    Cheers.

    Thread Starter dudasypreguntas

    (@dudasypreguntas)

    Hi Mirko,
    thanks a lot for your answer and the recommendation. Yes correct I get the message when I access to the WordPress dashboard. Please find below the link of the screenshot:
    https://snipboard.io/V5GyX1.jpg

    thanks!
    Cheers

    Hi @dudasypreguntas

    This is strange. Can you navigate to the wp-content/plugins folder and rename the WooCommerce folder to see if you can regain access to /wp-admin/?

    https://snipboard.io/eTrS6z.jpg

    Thread Starter dudasypreguntas

    (@dudasypreguntas)

    Hi Maykato,
    thanks a lot for your tip :). Unfortunately the problem has not been solved.
    Do you have another idea?

    Thanks a lot!
    https://snipboard.io/eTrS6z.jpg

    Plugin Support Raif D. a11n

    (@rdeari)

    Hi @dudasypreguntas!

    Thanks for trying that!

    Can you please rename the whole plugins folder just like you did with WooCommerce and retry?

    Let us know how it goes ??

    Thread Starter dudasypreguntas

    (@dudasypreguntas)

    Hi Raif :)!
    yuhuuu it worked :)!!
    Thank you very much for your tip. I am very happy to see again my web. It is coming soon finished ??

    Thanks all of you!

    Plugin Support nathvi V. a11n

    (@nathvi)

    Hi @dudasypreguntas

    Awesome! Glad to read that the problem is resolved.

    It was most likely a plugin conflicting with WooCommerce. Are you now able to complete the WooCommerce setup?

    Thread Starter dudasypreguntas

    (@dudasypreguntas)

    Hi Nathvi,
    yes I am and now everything is working. All the problems solved ??

    Thanks a lot for asking!!

Viewing 8 replies - 1 through 8 (of 8 total)
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