Message has been rejected.

  • Resolved luiso2

    (@luiso2)


    2 years ago

    Sending emails is failing daily, most emails are sent, but randomly some fail.

    I have the configuration to receive alerts if any email fails but I have not received any. In the screenshots I show the number of failed emails that have accumulated and then I show how it is not reflected in the statistics.

    In my case I have the PRO version of the plugin and it is configured with smtp.com

    https://drive.google.com/drive/folders/1XHaFNCzv9iO4kUwdTNLXa9LKoqEBBnuB?usp=sharing

    Detalles del evento de depuración
Tipo
Depuración
Fecha
marzo 10, 2023 alam02 12:25 am
Contenido
Se ha enviado una solicitud de correo electrónico.
Origen
WooCommerce
/home/u331735618/domains/esencialpack.com/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php (línea: 690)

Retroceder:
[0] wp_mail llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email.php:690]
[1] WC_Email->send llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-content/plugins/woocommerce/includes/emails/class-wc-email-customer-completed-order.php:69]
[2] WC_Email_Customer_Completed_Order->trigger llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-includes/class-wp-hook.php:308]
[3] WP_Hook->apply_filters llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-includes/class-wp-hook.php:332]
[4] WP_Hook->do_action llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-includes/plugin.php:565]
[5] do_action_ref_array llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-emails.php:170]
[6] WC_Emails::send_transactional_email llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-includes/class-wp-hook.php:308]
[7] WP_Hook->apply_filters llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-includes/class-wp-hook.php:332]
[8] WP_Hook->do_action llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-includes/plugin.php:517]
[9] do_action llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:387]
[10] WC_Order->status_transition llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:245]
[11] WC_Order->save llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-order.php:357]
[12] WC_Order->update_status llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-content/plugins/woocommerce/includes/class-wc-ajax.php:546]
[13] WC_AJAX::mark_order_status llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-includes/class-wp-hook.php:308]
[14] WP_Hook->apply_filters llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-includes/class-wp-hook.php:332]
[15] WP_Hook->do_action llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-includes/plugin.php:517]
[16] do_action llamó a [/home/u331735618/domains/esencialpack.com/public_html/wp-admin/admin-ajax.php:188]

    Help!

    • This topic was modified 2 years ago by luiso2. Reason: added debug event

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dake

    (@dakeg)

    Hi @luiso2

    Thanks for reaching out and we’re sorry to hear that you are experiencing intermittent email delivery issues.

    As a Pro user, you have access to email support. We were able to find your support ticket and will provide support via our email support instead of our public forum since we aren’t able to request more sensitive information here.

    Same error message “Message has been rejected.“

    when I checked in my failed email log. Can you please help me how can i fix this.

    Plugin Support Dake

    (@dakeg)

    Hi @jayeshguru

    Are you also a Pro user? if yes, please also reach out to us via our email support.

    If you are a lite user, please create your own thread and share an email log or debug event in your opening message.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Message has been rejected.’ is closed to new replies.