Message: Donation expired or target reached

  • Resolved owencutajar

    (@owencutajar)


    1 month, 3 weeks ago

    Hi there,

    My campaigns are showing the message: The Donation has expired or the target has achieved.

    They have been set up with no end date and no target goal, but I cannot accept donations as this message is being shown. Any idea why?

    Regards, Owen

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WPCharitable

    (@wpcharitable)

    Hey @owencutajar thanks for reaching out.

    Charitable – as least directly in code – doesn’t generate that string. My guess – based at looking at the source code briefly is that this message is coming from your theme (LoveIcon). I would switch to a default WordPress theme and see if you get different results (clear any cache on your site and in your browser). That might help us further here – this might also be a question for the theme developers.

    If you STILL get the message after switching to a default theme do the same test but disable all plugins BUT Charitable. Thanks!

    Thread Starter owencutajar

    (@owencutajar)

    Thanks. Couldn’t find the string anywhere in the theme, but I’ll get in touch with the theme developers.

    In the meantime, I have got around the issue by specifying an end-date for the campaigns. Thanks for the prompt response!

    Plugin Author WPCharitable

    (@wpcharitable)

    @owencutajar no problem. Again, that’s a guess. My theory would be proved if you switched themes and/or deactivated the plugins as I suggested. If you STILL get that then let me know. Having an end date is good, but I know that’s a temp solution.

    I’m closing this thread but like I said ping me back here if we can help from this end.

Viewing 3 replies - 1 through 3 (of 3 total)
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