Message does not appear with Chrome using cache

  • Resolved rafaelpires20

    (@rafaelpires20)


    4 years, 2 months ago

    Hello support friends.

    I’m using the plugin at https://www.zignet.com.br and I’m having a hard time

    When accessing the page through Google Chrome, the message appears once and after clicking on accept, it no longer appears. Even if I log in the next day.

    I did a test accessing via anonymous tab and the message appears. I also used firefox without saving cache and the message appears.

    I have disabled all cache plugins on the site and the problem persists.

    It seems that Google Chrome’s own cache is preventing the message from being displayed again.

    can you help me?
    Regards,
    Rafael

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @rafaelpires20,

    If you accept the banner once, it won’t appear again for the next 365 days as it stores your consent in the plugin cookies named “viewed_cookie_policy” with the value YES in the browser. This is the default workflow of the plugin and not a bug. It is best for the user experience not to show the banner again and again for frequent site visitors.

    For testing, you can open the site in an incognito window or clear the site cookies every time you open the site.

    Thread Starter rafaelpires20

    (@rafaelpires20)

    Thank you very much for your feedback.

    One last question

    Where is this user acceptance recorded so that we can consult?

    Regards,
    Rafael

    Plugin Author WebToffee

    (@webtoffee)

    Hi @rafaelpires20,

    It is saved in a visitor’s browser session in cookies.

Viewing 3 replies - 1 through 3 (of 3 total)
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