• Resolved flatword

    (@flatword)


    Pial,

    When I am in wordpress dashboard and edit a page, before the page displays, I am now seeing the screen clear, a BetterLinks message display, and then disappear almost too fast to read it….and then the page to edit displays. I captured the message and put a screenshot of it here

    https://drive.google.com/file/d/1mbvBMWkqqRhA4CQtBW3gqJ2LSti0wmG0/view?usp=sharing

    I have noticed this for the first time today. I tested 2 sites and it happens in both.

    Both use BetterLinks v2.0.0 and the current wordpress.

    I really think this just started because I don’t remember noticing anything like over the last couple of days.

    Shouldn’t that message be part of the dashboard itself (where all other plugins as for reviews, etc)?

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Pial

    (@iapial)

    Hi @flatword

    Thank you for reaching out. Sorry for delayed response, please accept my apology.

    I have checked the latest version of BetterLinks on the current WordPress setup, and I am unable to reproduce the issue you mentioned. Here is a video showing my experience: https://d.pr/v/mv7RkY

    Could you please share more details about how you encountered this issue? If possible, a screencast video demonstrating the problem would be very helpful so I can better understand and assist you.

    Thank you for your cooperation.

    Best regards,
    Pial

    Thread Starter flatword

    (@flatword)

    I recorded a video but then I noticed an update for BetterLinks to 2.0.1 so I did that and the issue has gone away. Did you knowingly put out a fix for this in that new version?

    Or did you just remove the “Hey I noticed you have created xxx via betterLinks” message? Because I don’t see that message on the Dashboard anymore eithe.

    Plugin Support Pial

    (@iapial)

    Hi @flatword

    Thank you for the update.

    We didn’t find any issue regarding this on our end. If we had identified anything, I would have informed you. It’s good to hear that the issue is resolved after the update.

    Please keep an eye on it, and I will also continue to investigate from our side to ensure everything runs smoothly.

    Thank you for your patience and cooperation.

    Best regards,
    Pial

    Thread Starter flatword

    (@flatword)

    I noticed this problem is happening again and for a while now.

    Anytime I refresh any page while editing (whether it is editing a page or editing the site css or anywhere in the site), the entire page refreshes as expected but before it redisplays, the message “Want to help make BetterLinks even more awesome? Be the first to get access…” displays with the buttons Sure Id LIke To Help or No Thanks. That clears after a second.

    This is happening every time.

    I can’t see how to attach a file here so I can’t show you the screen clip.

    Plugin Support Pial

    (@iapial)

    Hi @flatword

    Sorry for the inconvenience

    Could you please try disabling all plugins except for BetterLinks, and then check if the message continues to appear as described? This will help determine if the issue is directly related to BetterLinks or if another plugin might be causing a conflict.

    Let us know the results, and we’ll assist further from there.

    Best regards,
    Pial

    Plugin Support Pial

    (@iapial)

    Hey @flatword

    I wanted to follow up regarding the issue you mentioned with the recurring message appearing during page refreshes. Were you able to test by disabling all other plugins except for BetterLinks?

    If not, no problem—when you get a chance to check, let us know the outcome so we can assist you further in resolving this.

    Looking forward to your update!

    Best regards,
    Pial

    Thread Starter flatword

    (@flatword)

    Pial,

    I disabled all but the BetterLinks plugin and the message still displays at the top.

    I made this loom video so you can see what I see

    Let me know once you are done viewing that so I can delete it. I only have a limited number of Loom videos I can have at once.

    Thank you

    Plugin Support Pial

    (@iapial)

    Hello @flatword

    Thanks for the Video, Yes now I understand exactly what’s the issue.

    We will include a fix for this in future. In the meantime you can just Close the Notice and it will be removed entirely like this : https://d.pr/i/DPQlJp

    Hope it helps
    Let me know how it goes

    Thread Starter flatword

    (@flatword)

    Closing the notice removed it from displaying on each page load. I assume any new notice from BetterLinks will display on each page load until this gets fixed. So until then, I will just close them.

    Thank you!

    Plugin Support Pial

    (@iapial)

    Thanks for the update
    Really appreciate your support and understanding

Viewing 10 replies - 1 through 10 (of 10 total)
  • You must be logged in to reply to this topic.