Message and line break

  • Resolved alpha2

    (@neoseeyou)


    4 years, 3 months ago

    Hello

    Thank you for your great and light plugin. It’s working as expected but we have a small issue.

    Message sent are not formated and line break are not working. Do you know how we can solve this issue please?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Have you set content type of the email to plain text, or to html, or tried both already?

    if you set it to html you can put some HTML code, and control the formatting through html.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter alpha2

    (@neoseeyou)

    Hello Lap

    Thank you for your quick answer.

    I tried with both solution text or html and same result.

    Let me be more specific. When a customer use the form, the form is send to us and line break work between elements (name of user/email of user/message) but in the body of the message itself, line break are not working.

    In exemple: Customer wrote:

    Hello my name is Roger.

    Could you help me?

    In our mailbox it will be display like this

    Hello my name is Roger. Could you help me?

    • This reply was modified 4 years, 3 months ago by alpha2.

    Hi,

    Got it.

    I guess you could put PRE tags around the message (and set it to html)

    eg 

    <pre>
[MESSAGE]
</pre>

    Hope that helps. If you have any questions, please let me know!

    Thread Starter alpha2

    (@neoseeyou)

    Thank you i will try that

Viewing 4 replies - 1 through 4 (of 4 total)
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